Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dick Scott Motor Mall
Fowlerville, MI
1,201 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,201 reviews
September 21, 2018
Friendly, efficient and exceed expectations. Always on top of things. Friendly. Comfortable area to wait in with coffee. Explain service rendered and charges. Give you points that can be used Always on top of things. Friendly. Comfortable area to wait in with coffee. Explain service rendered and charges. Give you points that can be used as money for further service. More
by tammylea13
Verified CustomerEmployees Worked With
Jesse Shelton
September 19, 2018
Great experience! From first contact to driving my new Jeep off the lot, the total experience was smooth and seamless. I would highly recommend Dick Scott for your nex From first contact to driving my new Jeep off the lot, the total experience was smooth and seamless. I would highly recommend Dick Scott for your next purchase. More
by Jodi48843
Employees Worked With
September 19, 2018
Fast,friendly and affordable. Fast friendly affordable service. Quick turnaround out of work performed. Timely delivery as promised. Clear instructions how to preserve the underco Fast friendly affordable service. Quick turnaround out of work performed. Timely delivery as promised. Clear instructions how to preserve the undercoating job that was performed. Easy scheduling and even offered a shuttle service back to Lansing that we didn’t need....could’ve used though if necessary. We drive from Lansing to Fowlerville for service on our Jeep exclusively. More
by markstarr1979
Employees Worked With
Jesse Shelton
September 18, 2018
Brake Service Customer service was great. Price was a little more than I was expecting when I got there. They did a good job of explaining the work and giving an es Customer service was great. Price was a little more than I was expecting when I got there. They did a good job of explaining the work and giving an estimate. More
by mdingman
Employees Worked With
Jesse Shelton, Scott Combs, Bob Wachterhauser
September 18, 2018
Fast n easy In and out very pleasant. Everyone was nice courteous and efficient. Talked to me about some concerns about my dashboard peeling off. Would like some In and out very pleasant. Everyone was nice courteous and efficient. Talked to me about some concerns about my dashboard peeling off. Would like some results on that issue. More
by MEWOLFE07
Employees Worked With
Jesse Shelton
September 17, 2018
body work my truck was returned to me with rubbing compound all over it but i brought it to there att. and it was fixed in no time. my truck was returned to me with rubbing compound all over it but i brought it to there att. and it was fixed in no time. More
by athompson10
September 17, 2018
Awesome! Great experience and couldn’t be happier! Bill was awesome to deal with. I told him what I wanted and he made the deal happen. I will recommend him to Great experience and couldn’t be happier! Bill was awesome to deal with. I told him what I wanted and he made the deal happen. I will recommend him to friends. More
by ELECTRAGLIDE123
September 15, 2018
Very flexible. Works with customer to get what they want. Always works for the customer. Great communication during the process. Willing to go extra mile to get your business. Always able to finance loan even Always works for the customer. Great communication during the process. Willing to go extra mile to get your business. Always able to finance loan even with obstacles. More
by CLARKJT0
Employees Worked With
September 13, 2018
My problem was addressed promptly and completely! As a part of our purchase agreement, some minor paint damage on the rear bumper of our 2017 Jeep Compass needed to be addressed. Because I am particu As a part of our purchase agreement, some minor paint damage on the rear bumper of our 2017 Jeep Compass needed to be addressed. Because I am particular about my cars, I was concerned about how well it would turn out. The body shop at Dick Scott did a GREAT job! You can't tell it from brand new. They did an excellent job of matching the paint. When I picked it up, they had cleaned the vehicle inside and out as well. We are VERY pleased! More
by ZSKISTAN
Employees Worked With
Scot Butash, Keith Goodwin, Jim Dwyer
September 12, 2018
Bad Communication Communication could use an upgrade. Hiring more mechanics could potentially make the company run smoother. Went to pick up my vehicle after half of a Communication could use an upgrade. Hiring more mechanics could potentially make the company run smoother. Went to pick up my vehicle after half of a month and it wasn't even on the hoist! Had to pay money on labor even though the issue wasn't resolved. Service personnel was friendly, but with my overall experience I'm going to have to pass on this dealership. More
by Ruby
Employees Worked With
Jesse Shelton, Scott Combs
