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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,200 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
Contact Dealership

3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,200 reviews

March 29, 2023

Rick and Jud are the best. nothing but great customer experience I have never considered going anywhere else More

by rkurmas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucky Tourtillott
Mar 30, 2023 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Congrats on your new purchase, and let us know if we can be of any more assistance! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 10, 2023

Nikki and Rick were very Professional and great to work with, they made my car buying experience stress and hassle free. I can't say enough good about them and would highly recommend Dick Scott to everyone More

by nategraham6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

Dick Scott Motor Mall responded

Thank you so much for your kind review! We are glad to have had the opportunity to assist you with your vehicle purchase and hope you enjoy it for many years!

March 04, 2023

Was very polite. Was very helpful in helping me get the right vehicle. Explained everything to me so I could understand. I will shop here from now on for my vehicles. More

by masseyc95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Dick Scott Motor Mall responded

Thank you so much for your excellent review! We are so glad that Nelson had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 15, 2023

Nelson worked with us to make sure the deal was what we wanted.I did not appreciate the pressured sales from the manager for additional warranty for the vehicle that was not necessary. We told him a severa More

by grima1mj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Feb 16, 2023 -

Dick Scott Motor Mall responded

Thank you for your feedback, we will be sure to address your concerns. We are so glad Nelson provided you with such a great purchase experience and we look forward to seeing you on your next visit!

February 08, 2023

Great friendly service it is always a pleasure to get a vehicle from Dick Scott. More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Dick Scott Motor Mall responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

February 02, 2023

Great sales experience. Nelson and Ryan were excellent and very informative. Dick Scott was very nice to meet and talk to. More

by jstoklosa57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Feb 03, 2023 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Nelson and Ryan could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

January 11, 2023

Worst Experience in 60 years of customer service I've ever had. .recall appointment confirmed get there and they don't have the part to fix my truck. Salesmen was not helpful what so ever.you would thi More

by Millerbob1106
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nelson Cypher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Millerbob1106 responded

After several attempts to contact my sales rep. He finally decides to call me back weeks later. offered to order me a bed liner for my truck, which i required about while sitting at his desk. The return phone call was only ro find out why he was subject to a poor reveiw. I paid cash for my truck 95,000.00 to be exact Think they would order me and bedliner or heck through it in on the deal I found the truck went there paid them cash. Then i get avoided by my sales rep for weeks I sure bet he enjoyed his commissions for doing absolutely nothing for me in return.

Jan 15, 2023 -

Dick Scott Motor Mall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns. Jud Scott

Jan 17, 2023 -

Millerbob1106 responded

Going on 3 weeks now and not one person has returned any of my calls Except the terrible sales rep i had and he only returned my call to find out why he got one star rating. Absolutely a joke for any kind of service. Stay away from this Dick Scott.

January 08, 2023

The staff at Dick Scott Motor Mall are exceptional. They are very friendly and helpful. Great place to buy or have a vehicle serviced. More

by Happy Jeep Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jan 08, 2023 -

Dick Scott Motor Mall responded

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 31, 2022

A great experience! Rick was great to work with and got me a fair trade in on my old Jeep. A very smooth transaction and he explained everything about my new Jeep very More

by rriebow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikki McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Jan 02, 2023 -

Dick Scott Motor Mall responded

Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that Rick was able to get you exactly what you needed. Thank you for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

December 07, 2022

Nelson helped me look for a truck for several weeks, and when I shifted gears to a small Jeep for my daughter, he shifted with me and we had the deal done the next day, thank you Nelson! More

by blitz2266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Dec 08, 2022 -

Dick Scott Motor Mall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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