Dick Scott Motor Mall

Very consistent! Work hard at pleasing the customer! Good people to do business with! Have done business with the Scott family for many years! Work hard at pleasing the customer! Good people to do business with! Have done business with the Scott family for many years! More

Best sales team I have ever used. Not a single complaint. I would give more than 5 starts if possible Not a single complaint. I would give more than 5 starts if possible More

Sold my Black 2017 1500 hemi express murder edition truck for a 2019 Druango awd at DIck Scott's in Fowlerville MI. I informed them of all the accidents on the vehicle along with the truck has water damage f for a 2019 Druango awd at DIck Scott's in Fowlerville MI. I informed them of all the accidents on the vehicle along with the truck has water damage from being submerged in water up to the windows, they sold it with no accidents or flood damage to someone. (also they had all the damage showing on the truck on their website). The 2019 Durango awd I bought from them for 5 months has been brought back over and over, for it constantly said everything was disabled while I was driving the vehicle. The vehicle from day one would read " power steering disabled, breaks disabled, transmission disabled" while the vehicle was in motion, along with it accelerating by itself, with the check engine light flashing. (Meaning I couldn't stop or turn the vehicle even if I wanted to, because the breaks are disabled and power steering disabled. If I take a turn or hit a small bump like a speed bump with the vehicle I would lose traction control, power steering and lose the ability to accelerate the vehicle in the middle of the road. I brought it in every time only to be told there's no code, but I have video proof of what its doing. Every time I've been turned away. The vehicle has finally kept a code and the cost for a diagnostic is 145.00, but my paperwork says 130.00, and now they want 500.00 immediately after having the vehicle for weeks and them claiming that they had the engine torn down. Now there telling me they never worked on it or them telling me never opened the engine as they stated every other day this month that they were working on the car and looking at the engine. The car was there from October 11th to today October 31. They gave me the Durango back with a dent in the trunk in between the rear window whipper and tail light, a broken air vent on the right passenger side, and missing part of it's engine cover and claimed it was me who did it, I can't even reach the engine because I am short. Moreover, there's sensors in the back of the vehicle which makes it impossible to rear end anything while reversing. Do not buy any vehicles or use this dealership for servicing you vehicle. The service manager Butch is the worse of all, I called him out on his lies and he kept asking for money over the phone. I lost both my jobs because of this dealership and lack out honesty is disturbing. They will screw you for their own benefit. More

Rick was great to work with! He is always courteous and provides great customer service. He is always courteous and provides great customer service. More

Found the car I wanted online (2021 Jeep Grand Cherokee Limited with 12k miles). Nelson Cypher did a video walk-around the vehicle, and answered all our many detailed questions. Ryan answered 5 calls with Limited with 12k miles). Nelson Cypher did a video walk-around the vehicle, and answered all our many detailed questions. Ryan answered 5 calls within a few hours to work out the financing and get us a good rate. I flew into Detroit, they picked me up, drove me to the dealership, I test drove the car, signed the papers, and drove the car home. Nelson is the salesman you always hope to get (but never seem to) when buying a used car, and Ryan really knows his side of the business, and no pressure to acquire extended warranties. I can't say enough positive about working with this dealership except to say that I would gladly fly to them to purchase my next car! More

Very fast and profesional. They were able to find my car in a couple of days, just the way I wanted it. They were able to find my car in a couple of days, just the way I wanted it. More

I ended up with a good deal on my new truck very happy with it. with it. More

Rick was very professional and had great communication. I highly suggest him and this dealership! I highly suggest him and this dealership! More

No deposits to hold a car. No signing a purchase agreement to verify getting the car for both parties. No online loan signatures using docusign. No home delivery considerin No signing a purchase agreement to verify getting the car for both parties. No online loan signatures using docusign. No home delivery considering their lack of convenience to the customer. And gentlemens agreements do not exist. However they will run your credit every which way but sideways to run down your credit score on a car they plan to sell out under you. So if your looking for the Stereotypical cliché of a used car dealership, here you go. More

Great team at Dick Scott and great service from Nelson Cypher the salesman and the team that delivered the truck. Cypher the salesman and the team that delivered the truck. More