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Dick Scott Motor Mall - Service Center

Fowlerville, MI

2.7
290 Reviews

290 Reviews of Dick Scott Motor Mall - Service Center

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September 11, 2018

Pacifica Maintenance Dick Scott runs a good service dept. The Service Advisor, Jesse Shelton, is very professional and knows what he’s doing. Good to deal with. I think More

by Ostolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Shelton, Bob Wachterhauser
Sep 12, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Jesse and our team provided you with the best experience and customer service! We look forward to seeing you on your next visit!

September 10, 2018

My Jeep is in tip top condition We brought or Jeep into Dick Scott for repair on damage caused by a front end collision. They fixed the damage, worked well with my insurance and I a More

by KGibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash
Sep 11, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to have been able to make a stressful situation as easy and efficient as possible for you.

September 10, 2018

Always Excellent! Excellent service, have purchased two vehicles from here, no issues. Routine maintnence is always a breeze to schedule and they always take care of me More

by Jennifer H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Sep 11, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

September 01, 2018

Great Service Everyone person that I encountered that day were knowledgeable and helpful, the only thing I question is that no one could have checked my tire pressu More

by mrstafiej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name, but I did have a gentleman drive me to work., Jesse Shelton, Scott Combs
Sep 04, 2018 -

Dick Scott Motor Mall responded

Thank you for your feedback! We appreciate you taking the time to rate your experience with us!

August 31, 2018

Oil Change Service The work was done quickly and professionally. Scheduling was no problem and the staff were friendly and courteous. I have been pleased with the serv More

by pangmanrm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Sep 04, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We appreciate you taking the time to comment on your experience with us!

August 28, 2018

Satisfied customer Every time I deal with the people there they are friendly, helpful and very knowledgeable. Had some body work done recently, excellent job, looks lik More

by jeff.belcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash
Aug 31, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear that you were provided with the best experience and customer service!

August 24, 2018

Excelllent!! People were friendly, made me glad to be there. Answered all my questions! great experience! Jesse was able to help me with all my requests. I will More

by mgargan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Aug 31, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Jesse provided you with the best experience and customer service! We look forward to seeing you on your next visit!

August 21, 2018

Quick and friendly So glad to see Jessie back in service. He is a great person to deal with. I always get great service that is quick and friendly. More

by dslabaug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Aug 22, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad Jesse is always able to provide such great customer service and we look forward to seeing you on your next visit with us!

August 18, 2018

Fast service & made me a priority. Bought a brand new jeep wrangle and after 2 1/2 weeks it wouldn't start in our driveway. Had it towed there and was fixed the next day. More

by sbmaki64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Jesse Shelton, Scott Combs, Bob Wachterhauser
Aug 20, 2018 -

Dick Scott Motor Mall responded

We are sorry to hear of your troubles with your Jeep! We are glad to hear that we were able to get it up and running so quickly and that you were provided with great customer service!

August 16, 2018

Warranty work Work done in a timely manner. Friendly service advisor and clean waiting room. Appointment was made and vehicle was worked on promptly and was done at More

by jbmn7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Shelton
Aug 20, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

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