Dick Scott Motor Mall - Service Center

Had a recall issue solved and oil change Very good service. Mirror was slightly damaged by service tech and service ordered a whole new mirror. Very appoligetic and handled very well. Only th Very good service. Mirror was slightly damaged by service tech and service ordered a whole new mirror. Very appoligetic and handled very well. Only thing that bothered me was no one could answer my question if milage is reimbursed on a lease vehicle for recalls as the miles would have not been put on vehicle if recall had not happened. Ram/ Dodge should address this issue and inform their dealers. No problem with dealer at all. They are great!! More

Service Center was Excellent Everyone I talked to was very helpful and willing to look into anything they didn't know whether it was in person or on the phone. Everyone I talked to was very helpful and willing to look into anything they didn't know whether it was in person or on the phone. More

The service dept is fantastic! Dropped of our Pacifica for a few issues and all problems were taken care of in a very timely manner. Everyone in the Service Department is very court Dropped of our Pacifica for a few issues and all problems were taken care of in a very timely manner. Everyone in the Service Department is very courteous and friendly. Would definitely recommend them! The sales team (Bill Kiesgen) is awesome as well! More

Oil change experience Took our new Pacifica Van in for its first oil change. We had an appointment and everything went well. Job was completed in a very timely manner and a Took our new Pacifica Van in for its first oil change. We had an appointment and everything went well. Job was completed in a very timely manner and are quite satisfied with the whole experience. The price of the oil change did seem a little bit pricy even though it required synthetic oil...also no car wash. I know some other companys that charge a little less and throw in a car wash. For 78.00 that would have been a very nice gesture. Just sayin... More

Great Dealership Great dealership. Trustworthy. Take all my cars here and I am now on my third Jeep because of the great deals! I have loved them all!. Service depart Great dealership. Trustworthy. Take all my cars here and I am now on my third Jeep because of the great deals! I have loved them all!. Service department is reliable and helpful. And always friendly. I like that I can earn points for having my service done here too, which saves me money. More

Dick Scott We went to Dick Scott Motor Mall we had a recall on our 2017 Picifica we also needed the rear wiper fixed everything was taken care in a timely manner We went to Dick Scott Motor Mall we had a recall on our 2017 Picifica we also needed the rear wiper fixed everything was taken care in a timely manner.All of the people there are great More

Recall work Helpful with recall work that needed to be done as quickly as possible. Helpful in making an appointment with my schedule that is all over the board. Helpful with recall work that needed to be done as quickly as possible. Helpful in making an appointment with my schedule that is all over the board. More

Maintenance and trans check Clean friendly and professional service dept. kept me informed on process and what was going on with service to my vehicle, appreciated the personal Clean friendly and professional service dept. kept me informed on process and what was going on with service to my vehicle, appreciated the personal touch! Will return for future service needs More

Excellent service We have been dealing with Dick Scott for years now. I would highly recommend them. They are very efficient while providing fast friendly service! Will We have been dealing with Dick Scott for years now. I would highly recommend them. They are very efficient while providing fast friendly service! Will never go anywhere else. More

Recall repair. The recall repair was done quickly. The staff member I dealt with was very pleasant and helpful. I always have my service done at this dealership. The recall repair was done quickly. The staff member I dealt with was very pleasant and helpful. I always have my service done at this dealership. More