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Dick Scott Motor Mall - Service Center

Fowlerville, MI

2.7
290 Reviews

290 Reviews of Dick Scott Motor Mall - Service Center

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May 26, 2018

Best Service! Always the best customer service of any dealer I have been to. Staff is excellent! Travel from East side just to get this great service and care! More

by MJELLIS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Combs
Jun 08, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind comments! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

May 23, 2018

Always friendly and helpful. Whether it is the Sales or Service department, I always receive friendly and helpful service. People who work here always exceed my expectations. Th More

by tmaranian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
May 25, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear you were provided with excellent customer service! We look forward to seeing you on your next visit with us!

May 22, 2018

Positive 👍 Very happy. They are on time. Great customer service. This dealership has integrity! I’ve always have had a good experience at Dick Scott Motor Mall More

by Jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
May 24, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad you were provided with excellent customer service! We look forward to seeing you on your next visit with us!

May 22, 2018

Collision/Scott Repair was quick and it looks great! Always pleasant. Could have been cleaned better but even Scott noticed that no bother. Thank you Scott and team More

by TAHOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott not Teri, Teri Best
May 24, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad you were provided with quick and excellent customer service! We look forward to seeing you on your next visit with us!

May 18, 2018

Recall and Warranty repair I am only giving 3 stars due to the fact that my vehicle was not washed or vacuumed. Every other dealership I have taken my cars to have done so no m More

by lking125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Hunt
May 21, 2018 -

Dick Scott Motor Mall responded

Thank you for your comments. We are glad to hear our staff provided you with excellent customer service! We take all comments and concerns seriously and will use them to improve our process moving forward.

May 29, 2018 -

lking125 responded

So I am happy you only took the positive and not the negative. Every dealership but yours has always washed and vacuumed my vehicle prior to giving it back to me, no matter what the service was.

May 16, 2018

It’s always good I starting buying new trucks in 1972 all GMs this is my first Ram.I have had a few problems but Scott in the service department at Dick Scott in Flowe More

by mechamjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Scott Combs
May 17, 2018 -

Dick Scott Motor Mall responded

Thank you for your very kind review! We are glad Scott has been able to make your service experience as easy and convenient as possible! We appreciate you taking the time to review your experience with our dealership and we look forward to seeing you on your next visit!

May 09, 2018

Great Customer Service You have always made thangs wright and go above and beyond for your customers I will never go anywhere eles Thanks agian for yor dedicated work i hope More

by brenerder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Scott Combs
May 15, 2018 -

Dick Scott Motor Mall responded

Thank you for your very kind review! We are glad to have had the opportunity to work with you again and provide you with excellent customer service! We look forward to seeing you on your next visit with us!

May 03, 2018

EXCELLENT SERVICE, EXCELLENT HOURS KEPT ME POSTED ON WHAT WAS GOING ON.WITH THE PARTS BACK ORDERED. HAD A RENTAL FROM DAY 1. EVEN CAME TO MY WORK SITE AND PICKED UP MY TRUCK. More

by dan08thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
May 15, 2018 -

Dick Scott Motor Mall responded

Thank you for your comments! We appreciate you taking the time to review your experience with us!

May 03, 2018

Service was great! Scott C in service was great! He walked me through all the info, and was really knowledgeable about the issue I was having. Amelia was great too and m More

by mitchell.s.zajac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amelia Smyth, Scott Combs
May 04, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad Scott and Amelia provided you with excellent customer service!

May 02, 2018

ALWAYS GOOD I'm leasing a jeep compass ,which I love the service is always great they get me in and out quickly. Im just disappointed they don't wash your car an More

by lynnetoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
May 02, 2018 -

Dick Scott Motor Mall responded

Thank you for your comments! We appreciate you taking the time to review your experience with us! We will use your feedback to improve our process in going forward.

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