Back

Dick Scott Motor Mall - Service Center

Fowlerville, MI

2.7
290 Reviews

290 Reviews of Dick Scott Motor Mall - Service Center

Sort by
May 17, 2020

Great service, great staff, Never had a bad experience Service department has always taken very good care of my daily driven car, scheduling service or helping me with parts for my old P.U, Your staff is More

by jamesrhill001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Welbon, Bob Wachterhauser, Autum Chapdelaine, Chris Collins
May 18, 2020 -

Dick Scott Motor Mall responded

Hi, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at our dealership. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 12, 2020

I have been servicing my vehicles for 20+ years @ Dick Scott. The new bunch of service idiots have screwed it up! Never been treated worse. I’M Done!!! More

by erictober
Recommend Dealer
No
Employees Worked With
Bob Wachterhauser, Autum Chapdelaine, Chris Collins, Kyle Makowski
May 30, 2020 -

Dick Scott Motor Mall responded

Hi Eric, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to reach out to us directly. Jud Scott

May 11, 2020

I have never had any problems when taking my vehicle here to get an oil change. Normally I wait but this time I dropped my Jeep off. Process seemed to take a lot longer. More

by Robinsom23
Recommend Dealer
Yes
Employees Worked With
Autum Chapdelaine
May 11, 2020 -

Dick Scott Motor Mall responded

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 11, 2020

Recall Great service ,fast response Friendly and safe environment during this coved 19 pandemic. Stayed in touch with me via text ( updating me with the pr More

by bandit810
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins
May 12, 2020 -

Dick Scott Motor Mall responded

Hi Bandit810, Thank you for choosing Dick Scott Motor Mall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 11, 2020

Great service on Chevy I purchased a used Chevy from Dick Scott last fall, and it was in need of some repairs. Jud Scott set me up with a service appointment, and Chris Coll More

by RICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Collins
May 11, 2020 -

Dick Scott Motor Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jud and Chris here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 09, 2020

Just want to thank Dick Scott for doing an excellent job on my 2019 Dodge Ram. They have great service and employees. I recommend dick Scott. More

by LES.MILLER
Recommend Dealer
Yes
Employees Worked With
Jesse
May 10, 2020 -

Dick Scott Motor Mall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 04, 2020

Very pleasant vist....friendly and did a great job fixing our Jeep. So looking forward to our next visit.did a great jog and thanks you so much More

by JOHNRACHAEL69
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Welbon, Bob Wachterhauser, Autum Chapdelaine, Chris Collins, Kyle Makowski
May 04, 2020 -

Dick Scott Motor Mall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 02, 2020

Easy and Hassle Free It was easy. I just dropped off my vehicle for service, and a loaner was waiting for me. After I returned it, I was asked my opinion of how much I e More

by tcmelton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020 -

Dick Scott Motor Mall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Dick Scott Motor Mall. Please don't hesitate to reach out if you need anything else. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 01, 2020

My Sale Person was Professional. Service Manager...not so. With the last Service personnel change due to Jesse and Scott's leaving the dealership; I had my first big problem with service for my my van. I don More

by Steve.rehfus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There have been at least 2 other Service personnel (Jesse, Scott) I dealt with who have since left for other opportunities, that were honest and straight shooters., Bob Wachterhauser, Chris Collins
May 02, 2020 -

Dick Scott Motor Mall responded

Thank you for your review, Steve. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 24, 2020

Reliable and fast. Excellent customer service and great pricing. Award winning facility overall. Everyone is polite and respectful when you walk through the door. Awespme More

by Jaceyannmarie
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wachterhauser, Chris Collins, Kyle Makowski
Apr 24, 2020 -

Dick Scott Motor Mall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dick Scott Motor Mall, we look forward to having you as one of our valued customers for many more years to come! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

...
5
...