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Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
966 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 966 reviews

January 24, 2026

Very transparent and worked with me on cost of service. I would return to Dick Smith Ford, but maybe next time trade in my vehicle More

by vhrocks82
Recommend Dealer
Yes
Employees Worked With
Tyler in Service
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January 24, 2026

Work was good but I was disappointed with my completed job because my battery cover was not replaced back on and I thought my fluids would have been topped off for the price I paid. More

by TYDEVIONEAL
Recommend Dealer
No
Employees Worked With
Tyler
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January 24, 2026

My experience at the dealership was pleasant soon as they receive my car he called me to let me know he had it and what the process was going to be he gave me a quote he stayed within that quote he call me w More

by CINNITA.WHITFIELD
Recommend Dealer
Yes
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January 24, 2026

Best deal I could ask for. Polite and found exactly what I was looking for. More

by WATEREEDEADDEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2026

Excellent customer service. Prompt and knowledgeable representative . Communicated clearly and I had a positive experience. More

by AEC9361
Recommend Dealer
Yes
Employees Worked With
Giovanni
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January 24, 2026

Truck was serviced and everything fixed as we discussed on the phone with service agent Tyler More

by PA.RAAD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler turner
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January 24, 2026

The transmission went out in my car. It was fixed and the dealership replaced the transmission and did everything that they could to help me financially. Tyler was very informative about More

by Lsturkie
Recommend Dealer
Yes
Employees Worked With
Tyler
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January 23, 2026

Although I only get oil changes at dick smith they do an ok job other repairs are too expensive just paid $1400 to replace starter More

by RBRAZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt davenport
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January 23, 2026

My only interactions at this dealership this far have been with the Service Department. That being said, the visits and work I have had thus far have been excellent! The service bays are always clean and More

by BOBSTOCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
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Jan 23, 2026 -

Dick Smith Ford of Columbia responded

Bob, thank you for the 5-star review and for trusting our Service Department with your 2021 Ford F-150. We’re glad to hear your visits have been excellent and that you’ve noticed the care we put into maintaining a clean, professional service environment. Giovanni will be happy to know his efforts made such a positive impression. We truly appreciate your continued business and look forward to taking care of your service needs for many years to come.

January 22, 2026

wonderful experience Matt called and explained everything that was going on , the price etc .. . got car back in 48 hrs like he said it may take More

by REBECCAPENDER15
Recommend Dealer
Yes
Employees Worked With
matt
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Jan 22, 2026 -

Dick Smith Ford of Columbia responded

Rebecca, thank you so much for taking the time to share your experience! We’re glad to hear that Matt kept you informed every step of the way, explained the process and pricing clearly, and delivered on the promised timeline. Getting your vehicle back as expected makes a big difference, and we truly appreciate your trust in our service team. If there’s ever anything else we can help with, please don’t hesitate to reach out. We look forward to serving you again!

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