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Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
1,028 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 1,028 reviews

February 14, 2026

Tommy was very professional and kept me informed throughout the service process. Very professional Team More

by JAMESBOONE120
Recommend Dealer
Yes
Employees Worked With
Tommy
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February 14, 2026

Good communication, fast and timely responses and updates, they can always get you in with quick appointments More

by NATHANIELG96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovani
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February 13, 2026

Quite possibly the best service I have received in a very long time from any place More

by CORBYBOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We know how valuable your time is, so we’re thrilled we could get everything fixed for you in just one trip. Our team takes great pride in truly listening to our customers, and I’ll be sure to share your feedback with the service department. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

February 12, 2026

John walked us through the ins/outside of our vehicle and set up our phones for Ford! More

by CHICCHIEF
Recommend Dealer
Yes
Employees Worked With
John
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Feb 12, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the wonderful feedback! We know that modern vehicles come with a lot of exciting features, and we’re so glad John was there to help you navigate them. Getting those phones synced up is the best way to start your journey! Welcome to the Ford family—we’re here if you need anything else down the road. Mandylee Peake -Customer Experience Manager

February 12, 2026

Really appreciated the car pick up and drop off. Gio was friendly and knowledgeable. My Mustang is running beautifully. ?? More

by SKELLY.LAURA
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 12, 2026 -

Dick Smith Ford of Columbia responded

We really appreciate you taking the time to share your experience! Our goal is to make vehicle service as seamless as possible, so it’s great to know you enjoyed the valet service. Gio is a valued member of our team, and he’ll be thrilled to hear your kind words. Thank you for trusting us with your Mustang! Mandylee Peake -Customer Experience Manager

February 12, 2026

Great customer service, Great atmosphere, customer service amazing. I will only take my vehicle to this dealership. More

by riccardosimons
Recommend Dealer
Yes
Employees Worked With
Paxton boozer
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Feb 12, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the glowing review! We are thrilled to hear that you enjoyed the atmosphere and our service. Knowing that we’ve earned your trust as your exclusive dealership means the world to our team. We look forward to taking care of you and your vehicle for years to come! Mandylee Peake -Customer Experience Manager

February 12, 2026

I purchased my vehicle from another dealership, but Dick Smith has worked with me and the other dealer to resolve my issue professionally. So far so good, Dick Smith is my preferred service department. More

by WRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, service department
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Feb 12, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the wonderful feedback! We know that vehicle issues can be stressful, especially when dealing with multiple parties, so we’re glad we could step in and handle everything professionally for you. We’re honored to be your preferred service department and look forward to taking care of you and your vehicle for years to come! Mandylee Peake -Customer Experience Manager

February 12, 2026

Tyler Turner is very helpful, friendly and has great customer service skills. I will definitely recommend More

by WFLEMING1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
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Feb 12, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We are thrilled to hear that Tyler Turner took such great care of you. Providing helpful and friendly service is exactly what we strive for, and I’ll be sure to share your feedback with him and the rest of the team. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

February 12, 2026

Very friendly and listens to us. Got it fixed with one trip to the dealer. More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Tyler
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Feb 13, 2026 -

Dick Smith Ford of Columbia responded

Thank you Miss. Patty we are happy to hear that and appreciate your business, we look forward to serving you in the future. Mandylee Peake -Customer Experience Manager

February 12, 2026

In and out, professional, no problems. I hate talking to an AI. I said what I said. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Tyler. He was super. Asked me if I had coverage. Looked it up and sure, I did.
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Feb 13, 2026 -

Dick Smith Ford of Columbia responded

Since everything went smoothly and you’ve made your preference for brevity clear, I’ll step back and let you get on with your day. Thank you for your Business We look forward to serving you in the future. Mandylee Peake -Customer Experience Manager

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