Dick Smith Ford of Columbia

He understood my needs and addressed them without trying to up-sell me. He was professional and delivered in a timely manner. to up-sell me. He was professional and delivered in a timely manner. More

One of the best experiences I’ve ever had at a dealership. From the start, Matthew (Service Writer) was very professional and kept me informed of the entire process which over exceeded my expecta dealership. From the start, Matthew (Service Writer) was very professional and kept me informed of the entire process which over exceeded my expectations. The spacious waiting area was very clean and comfortable. More

Mr.Tommy did an outstanding job , providing me with the details on what was the problem on my car & what needed to be fixed . Definitely recommend for any service to be done , ask for Tommy !! details on what was the problem on my car & what needed to be fixed . Definitely recommend for any service to be done , ask for Tommy !! More

Tyler our service adviser kept us informed on status of our car. He was very knowledgeable on the issues surrounding our car. Took personal charge of explaining questions that we had concerning our air con our car. He was very knowledgeable on the issues surrounding our car. Took personal charge of explaining questions that we had concerning our air conditioning. More

I was treated like family from the get go when they open the front door for me. Alfonso was a great salesman and showed me all I need to know about my new truck. I will definitely use them for all my Servic the front door for me. Alfonso was a great salesman and showed me all I need to know about my new truck. I will definitely use them for all my Service needs and let all my friends know how great their services is. More

I had a check engine light and Dick Smith Ford took me in ASAP. When I arrived Tommy greeted me and after reviewing the issue, explained next steps. He was courteous and very professional. I was surprised an ASAP. When I arrived Tommy greeted me and after reviewing the issue, explained next steps. He was courteous and very professional. I was surprised and gratified that my car 's repairs were completed very quickly. We are new to Columbia SC and are very happy to know we have a place to bring our Bronco in if/when we need any service. More

The dealership scheduled my repairs quickly and professionally. Tommy was terrific, professional and just grand professionally. Tommy was terrific, professional and just grand More

Super nice, helpful and convenient. Tyler in service went above and beyond. Tim, service guy that picked up my car, was very nice. Both are very professional Tyler in service went above and beyond. Tim, service guy that picked up my car, was very nice. Both are very professional More

Since I've gotten my car back it have been acting much better, I would most definitely want Tommy to continue to be my car person in the future better, I would most definitely want Tommy to continue to be my car person in the future More

Giovanni had great customer service. He was very transparent on what needed to be done with the diagnostic and getting back to me in a timely manner to discuss cost. He was very transparent on what needed to be done with the diagnostic and getting back to me in a timely manner to discuss cost. More