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Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
972 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 972 reviews

January 26, 2026

Always great service. Giovani is very helpful and very knowledgeable about the what he does. Always a great experience More

by ramonrodgers
Recommend Dealer
Yes
Employees Worked With
Giovani
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January 26, 2026

?????????? I had an excellent experience working with Tommy. From the very beginning, he was professional, knowledgeable, and extremely thorough in helping diagnose the issue with my vehicle. He took the More

by SGTACAUSTIN
Recommend Dealer
Yes
Employees Worked With
Tommy
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January 25, 2026

Everyone was very courteous and helpful. The dealer was very clean, they had my vehicle done in a timely way. Kaitlyn answered all my questions and was very helpful in every way More

by No26
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Rohl
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Jan 26, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for your kind feedback. We are glad your experience was smooth and timely and that our team made you feel well taken care of. We will be sure to pass along your kind words to Kaitlyn- She will really appreciate it. Thank you for trusting us with your vehicle. -Mandylee Peake Customer Experience Manager

January 25, 2026

Dick smith ford did a very good job working with Ford to resolve my issue. More

by Monetta66
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
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Jan 26, 2026 -

Dick Smith Ford of Columbia responded

"Thank you so much for the kind words! We know your time is valuable, so we’re thrilled to hear we could get your issue resolved quickly and correctly. We’ll be sure to share your feedback with the team. See you next time!" -Mandylee Peake Customer Experience Manager

January 25, 2026

A great Dealership to work with . Great experience and very knowledgeable about customer service. I would recommend you to everyone. More

by jamesswygert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hayward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2026 -

Dick Smith Ford of Columbia responded

We really appreciate you taking the time to share this, It's great to hear you had a positive experience and felt well taken care of throughout the process. Thank you for your recommendation and for choosing our Dealership. -Mandylee Peake Customer Experience Manager

January 25, 2026

Gio is always willing to assist/go the extra mile. I seek him out for each visit. More

by DEWAYNE.SIMMONS843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t purchase my truck in SC found a better deal out of state
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Jan 26, 2026 -

Dick Smith Ford of Columbia responded

"We appreciate you taking the time to share this. Gio is a valued member of our service family, and hearing that you specifically seek him out is the highest compliment we can receive. We look forward to seeing you (and Gio) at your next visit!" _Mandylee Peake Customer Experience Manager

January 25, 2026

We had an appointment for oil service at 730 and we waited at dealership until 1015. Everytime we sought updates we were told they were almost done. One customer came in after us, but left before we di More

by PHILLIPTEUTON2
Recommend Dealer
No
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Jan 26, 2026 -

Dick Smith Ford of Columbia responded

"Hey There, I appreciate your patience and your honest feedback. I apologize for the wait; we occasionally run behind when we’re ensuring every detail of the job is handled correctly, but I understand your time is valuable. We’re working on better communication regarding wait times. We hope to provide a much faster experience for you next time!" -Mandylee Peake Customer Experience Manager

January 24, 2026

Work was good but I was disappointed with my completed job because my battery cover was not replaced back on and I thought my fluids would have been topped off for the price I paid. More

by TYDEVIONEAL
Recommend Dealer
No
Employees Worked With
Tyler
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January 24, 2026

Excellent customer service. Prompt and knowledgeable representative . Communicated clearly and I had a positive experience. More

by AEC9361
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Jan 26, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind feedback. We are happy to hear your experience with us was a positive one. Thank you for trusting our team we look forward to serving you again. -Mandylee Peake Customer Experience Manager

January 24, 2026

My experience at the dealership was pleasant soon as they receive my car he called me to let me know he had it and what the process was going to be he gave me a quote he stayed within that quote he call me w More

by CINNITA.WHITFIELD
Recommend Dealer
Yes
Report | Print
Jan 26, 2026 -

Dick Smith Ford of Columbia responded

We really appreciate you taking the time to let us know, It's great to hear your experience was pleasant and that our team was helpful throughout the process, Thank you for choosing our Dealership- were always here if you need anything down the road. -Mandylee Peake Customer Experience Manager

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