Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
1,193 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
Contact Dealership
View Awards

7201 Garners Ferry Rd.

Columbia, SC

29209

Directions

By Type

Showing 1,193 reviews

April 03, 2026

Great service. Kept me informed about the progress on my vehicle. Fast service. Service with a smile, very knowledgeable. More

by EPWRIGHT2
Recommend Dealer
Yes
Employees Worked With
Riccardo Simon's
Report | Print
Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the wonderful feedback! We believe that staying informed is key to a great service experience, so we’re glad you appreciated the updates. It’s also great to hear that our team's expertise and positive attitude stood out. We look forward to providing that same 'service with a smile' at your next visit! Mandylee Peake -Customer Experience Manager

April 03, 2026

Fast, friendly knowledgeable service. Everyone was very nice and I am pleased with the service on my vehicle. More

by EPWRIGHT2
Recommend Dealer
Yes
Employees Worked With
Paxton Boozer
Report | Print
Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the fantastic review! We are so glad to hear that our team’s knowledge and friendly service made a positive impression on you. We take great pride in our work, and knowing you’re pleased with the service on your vehicle is the best feedback we could receive. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

April 03, 2026

Keeping me informed, fast and effective. I'll be back for more maintenance In the month of May More

by GEOFFQDAVID1
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the kind words! We pride ourselves on keeping our customers in the loop and getting them back on the road quickly. We’re glad we hit the mark for you, and we look forward to seeing you again in May for your next maintenance visit! Mandylee Peake -Customer Experience Manager

April 03, 2026

He was a great listener and set the wheels in motion. I recommend him highly. More

by TWLCCARRIER
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
Report | Print
Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We are thrilled to hear that [Name] provided such attentive service and got things moving quickly for you. We’ll be sure to share your high recommendation with him and the rest of the team. We look forward to working with you again! Mandylee Peake -Customer Experience Manager

April 02, 2026

They were transparent and made sure I was taken care of along the way The service was great More

by William.rivers68
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Apr 03, 2026 -

Dick Smith Ford of Columbia responded

We truly appreciate your feedback! Making sure our customers feel supported 'along the way' is exactly what we strive for. It’s wonderful to know you had a great experience with our service department, and we look forward to assisting you again in the future! Mandylee Peake -Customer Experience Manager

April 02, 2026

Great service fast and professional. Dick smith ford is a wonderful company and has great service and I highly recommend this dealership. More

by DDMANGIO
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the glowing review! We are thrilled to hear that you had such a fast and professional experience with us. At Dick Smith Ford, we pride ourselves on providing top-tier service, and your high recommendation truly means the world to our team. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

April 02, 2026

Excellent customer service and get vehicle done in less time than expected. He washed my tires too. More

by SB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Report | Print
Apr 02, 2026 -

Dick Smith Ford of Columbia responded

We appreciate the kind words! Our team takes great pride in providing efficient, high-quality service, and it’s wonderful to hear we hit the mark for you. Thank you for noticing the extra effort with your vehicle's care. We'll be sure to share this feedback with the service team! Mandylee Peake -Customer Experience Manager

April 02, 2026

I was very satisfied with service that Giovanni provided for me. He was precise and understood what I wanted done. I would recommend Giovanni to anyone looking for a great service person! More

by PSTIDOM
Recommend Dealer
Yes
Employees Worked With
Giovanni in Services Dept.
Report | Print
Apr 02, 2026 -

Dick Smith Ford of Columbia responded

We truly appreciate you taking the time to leave such a great review! It’s wonderful to know that Giovanni met your expectations and made the process easy for you. Thank you for choosing us, and we look forward to seeing you again! Mandylee Peake -Customer Experience Manager

April 01, 2026

Very professional and easy to work with They got me right in and right out greatest experience More

by aliciamarlow
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
Report | Print
Apr 02, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We know your time is valuable, so we’re thrilled to hear you had such an efficient and professional experience. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

April 01, 2026

Service was excellent and timely. Kept informed on status of service and valet delivery of truck. More

by Thad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
Report | Print
Apr 01, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We’re thrilled to hear that you enjoyed the valet delivery and that our team kept you well-informed throughout the process. We pride ourselves on timely service, and it’s wonderful to know we hit the mark for you and your truck. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

1
2
...
120