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Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
1,255 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 1,255 reviews

April 25, 2026

Excellent comunication He treat me very good, he gave me great comunication both days that my car was there. More

by DTORRESRESTO
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
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April 25, 2026

Great service and having the car rental in house is a huge benefit. Paxton is a fantastic service advisor! More

by KESMITH388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paxton
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April 25, 2026

I am a Fleet customer so the fleet department does everything they say they will do, pretty timely. More

by PBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paxton
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April 24, 2026

The staff of dealership was very nice. Place was very clean. Tommy was very helpful, explained everything that needed to be done. More

by JANICEKENNEDY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, service department.
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Apr 24, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We’re thrilled to hear that you enjoyed our facilities and that Tommy provided such a clear and helpful experience. We take great pride in keeping our dealership clean and our customers well-informed, so it’s wonderful to know we hit the mark for you. We’ll be sure to share your feedback with Tommy and the rest of the team! Mandylee Peake -Customer Experience Manager

April 23, 2026

Got prompt service and Geo tried to help me with a FORD issue He got several other people involved and that's how it was determined to be a FORD issue Only thing that I missed was the complimentary car was More

by huleyg
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
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Apr 24, 2026 -

Dick Smith Ford of Columbia responded

Thank you for sharing your experience! It’s great to hear that Geo went above and beyond by involving the whole team to get to the bottom of that Ford issue for you—that kind of teamwork is exactly what we strive for. We do apologize that we missed your complimentary car wash this time around. Please mention this to us on your next visit, and we’ll make sure to get your vehicle sparkling as a thank you for your patience! Mandylee Peake -Customer Experience Manager

April 23, 2026

Pleasant experience and friendly staff I can't comment on any services yet, I've only had oil changes completed. More

by Khonan281
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
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Apr 24, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the kind words! We’re so glad you’ve had a pleasant experience with our team so far. While we’re happy to keep your vehicle running smoothly with those oil changes, we look forward to earning your continued trust whenever you might need more extensive service in the future. See you next time! Mandylee Peake -Customer Experience Manager

April 23, 2026

Tyler took great care of me, and visibly took care of all of the customers around me. He was professional, friendly, efficient, and made the whole experience easy and smooth. I really appreciate his help and More

by COCHRANTIFFANYL
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
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Apr 24, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We are incredibly proud to have Tyler on our team. It’s wonderful to hear that he not only took great care of you but also made a positive impact on everyone around him. We will definitely share your feedback with him and the rest of the crew. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

April 23, 2026

The service was done in the time that I was told and update up until pickup. More

by HARRY.MCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geavonty service department
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April 22, 2026

Mr. Tyler Turner was very pleasant and a professional service advisor. After speaking with him and dropping off my car, I knew my car was in good hands. The service was done in a timely manner. I give Fo More

by mswoojay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Tim
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Apr 23, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We are thrilled to hear that Tyler Turner provided you with such a professional and pleasant experience. We pride ourselves on ensuring every vehicle is in good hands, and we’re glad we could get yours back to you in a timely manner. We’ll be sure to share your feedback with Tyler and the rest of the team! Mandylee Peake -Customer Experience Manager

April 22, 2026

Tyler did a great job. Was very helpful and addressed all my issue in a very professional matter More

by SGMAYJR16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Apr 23, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the wonderful feedback! We’re so glad to hear that Tyler took great care of you and addressed all of your concerns professionally. We strive to make every visit as helpful and seamless as possible, and we’ll be sure to pass your kind words along to him! Mandylee Peake -Customer Experience Manager

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