Dick Smith Ford of Columbia

Dick Smith reached out to me about the recall that I was putting off. They offered to do the recalls via their mobile service. I scheduled everything through text messages and Jesse came out and serviced my putting off. They offered to do the recalls via their mobile service. I scheduled everything through text messages and Jesse came out and serviced my vehicle fast and easy. More

Greatly please with the service; honest and timely; personable; will be back! Thanks to Tyler Turner and techs. personable; will be back! Thanks to Tyler Turner and techs. More

They did me good and I want to give a thanks to all mechanic good mechanic good More

The experience of having a issue with my truck is very unfortunate 😕. When calling the service center. They assure me that they were going to get right to the issue. After the tow back to the dealership. unfortunate 😕. When calling the service center. They assure me that they were going to get right to the issue. After the tow back to the dealership. I was welcomed like it was my home. The personal was so kind to me and understanding with the unfortunate situation. They rushed my truck to operation shop. Within a short period. They found me in the comfortable waiting area where I was enjoying the refreshments and enjoying the program on the flat-screen. They informed me that the computer controller has a problem and that it would need to be replaced. Afterwards they conducted me to a waiting vehicle to use until mine was repaired. It being a late day in the week it would be the following week to be repaired. When notify the parts were in that it would be the next day ready for pick up. The next day came . I went to receive my truck. I was greeted with smiley faces. Reporting the issues with my vehicle was taken care of and waits my arrival. I can't express the pleasure of dealing with Dick Smith Ford of Columbia S C. The personal in the service lane are top notch. I was introduced to the service manager Scott and was very impressed. If you can please let them know how much I appreciate everything thing they done to make this experience a pleasurable experience. More

Painless soothe pleasant Fanincal person about and beyond his duties. Sale staff and all involved of sale. Very professional and kind. his duties. Sale staff and all involved of sale. Very professional and kind. More

I was very pleased with the time that it took to fix my truck. Was kinda shocked at the cost but Tyler explained everything and I am satisfied with the work done. truck. Was kinda shocked at the cost but Tyler explained everything and I am satisfied with the work done. More

There was a software update scheduled for my Maverick which was handled immediately. They sent a driver to my home to get my truck and returned it when the Job was completed. which was handled immediately. They sent a driver to my home to get my truck and returned it when the Job was completed. More

Excellent customer service. Excellent communication and feedsback. Knowledge and very helpful. Will go back anytime Excellent communication and feedsback. Knowledge and very helpful. Will go back anytime More

Tyler the advisor was great. They did my oil change in a timely manner. I loved the experience and the communication throughout. They did my oil change in a timely manner. I loved the experience and the communication throughout. More

Gio was very attentive throughout the entire visit. He was very helpful with documenting my concerns for the techs to review during the service. He updated me multiple times throughout the service to l He was very helpful with documenting my concerns for the techs to review during the service. He updated me multiple times throughout the service to let me know how things were going. More