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Dick Smith Ford of Columbia

Columbia, SC

Overview
Reviews
4.7
1,311 Reviews
Call Dealership (839) 218-4628
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 1,311 reviews

May 07, 2026

Tyler the advisor was great. They did my oil change in a timely manner. I loved the experience and the communication throughout. More

by Gillian Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler (Mechanical Advisor)
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May 08, 2026 -

Dick Smith Ford of Columbia responded

We appreciate the kind words! Tyler is a valued member of our team, and we’re thrilled he made your oil change experience a positive one. Thank you for choosing us, and we’ll be sure to pass your compliments along to him! Mandylee Peake -Customer Experience Manager

May 07, 2026

Gio was very attentive throughout the entire visit. He was very helpful with documenting my concerns for the techs to review during the service. He updated me multiple times throughout the service to l More

by ESMITH24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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May 08, 2026 -

Dick Smith Ford of Columbia responded

We appreciate the fantastic feedback! Communication is key to a smooth service visit, so it’s great to know Giovanni kept you updated every step of the way. He truly takes pride in ensuring our customers feel heard and informed. Thank you for choosing us for your vehicle’s needs! Mandylee Peake -Customer Experience Manager

May 06, 2026

I continue using Dick Smith Ford because of the service department that allways meets and exceeds expectations More

by Khonan281
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
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May 07, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the wonderful feedback! We are honored to be your dealership of choice and are so glad our service department continues to hit the mark for you. We appreciate your trust in Dick Smith Ford! Mandylee Peake -Customer Experience Manager

May 06, 2026

This was my first time ever going to any dealership, very good staff & excellent car service!!! Shout out to tommy for helping me . More

by JACIELBRAVO762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo middleton
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May 07, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for choosing us for your very first dealership experience! We know how important that first visit is, and we’re thrilled to hear our team and service department took such great care of you. I’ll be sure to share your shout-out with Tommy—he’ll be happy to know he made your visit a success! Mandylee Peake -Customer Experience Manager

May 06, 2026

Tyler did a great job at making sure I was taken care of and quickly. More

by cuppycake902003
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 06, 2026 -

Dick Smith Ford of Columbia responded

We love hearing this! Tyler always strives to provide top-notch service, and I’m thrilled he was able to take care of you so efficiently. Thank you for choosing us, and safe driving! Mandylee Peake -Customer Experience Manager

May 06, 2026

Jesse, my technician did a super job as well as the scheduling folks for Dick Smith mobile. More

by NO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, EV mobile technician , Ralph Poe
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May 06, 2026 -

Dick Smith Ford of Columbia responded

There is no higher compliment than a returning customer! Thank you for your continued trust in us. We’re thrilled Giovanni provided a great experience and that your service was handled promptly. Safe driving, and we'll see you next time! Mandylee Peake -Customer Experience Manager

May 06, 2026

We have bought multiple cars from Dick Smith and we had a great experience with Giovanni. Service was handled in a timely manner and communication was spot on. More

by GABRIELLE.DECOSTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
May 06, 2026 -

Dick Smith Ford of Columbia responded

There is no higher compliment than a returning customer! Thank you for your continued trust in us. We’re thrilled Giovanni provided a great experience and that your service was handled promptly. Safe driving, and we'll see you next time! Mandylee Peake -Customer Experience Manager

May 06, 2026

Clean and comfortable. Staff are nice The waiting area is well maintained with coffee. I do wish there were other complementary drink choices for those who do not drink cof More

by Mercedes Mom
Recommend Dealer
Yes
Employees Worked With
Giovanni
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May 06, 2026

Clean and comfortable. Staff are nice The waiting area is well maintained with coffee. I do wish there were other complementary drink choices for those who do not drink cof More

by Mercedes Mom
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
May 06, 2026 -

Dick Smith Ford of Columbia responded

It’s great to know you felt well-taken care of while waiting! We aim for a 'clean and comfortable' environment, and your feedback helps us make it even better. I’ve noted your request for more complementary drink choices so we can better serve our non-coffee-drinking guests in the future. Thanks for choosing us! Mandylee Peake -Customer Experience Manager

May 05, 2026

I always go there they now more about my Mz Velvet then I do and take care of her real good More

by 123LUCY44
Recommend Dealer
Yes
Employees Worked With
I think his name was Tyler
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