Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Dick Smith Ford of Columbia

Columbia, SC

Overview
Reviews
4.7
1,309 Reviews
Call Dealership (839) 218-4628
View Awards

7201 Garners Ferry Rd.

Columbia, SC

29209

Directions

By Type

Showing 1,309 reviews

May 06, 2026

I continue using Dick Smith Ford because of the service department that allways meets and exceeds expectations More

by Khonan281
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
Report | Print
May 07, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the wonderful feedback! We are honored to be your dealership of choice and are so glad our service department continues to hit the mark for you. We appreciate your trust in Dick Smith Ford! Mandylee Peake -Customer Experience Manager

May 06, 2026

This was my first time ever going to any dealership, very good staff & excellent car service!!! Shout out to tommy for helping me . More

by JACIELBRAVO762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommieo middleton
Report | Print
May 07, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for choosing us for your very first dealership experience! We know how important that first visit is, and we’re thrilled to hear our team and service department took such great care of you. I’ll be sure to share your shout-out with Tommy—he’ll be happy to know he made your visit a success! Mandylee Peake -Customer Experience Manager

May 06, 2026

Tyler did a great job at making sure I was taken care of and quickly. More

by cuppycake902003
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
May 06, 2026 -

Dick Smith Ford of Columbia responded

We love hearing this! Tyler always strives to provide top-notch service, and I’m thrilled he was able to take care of you so efficiently. Thank you for choosing us, and safe driving! Mandylee Peake -Customer Experience Manager

May 06, 2026

Jesse, my technician did a super job as well as the scheduling folks for Dick Smith mobile. More

by NO49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, EV mobile technician , Ralph Poe
Report | Print
May 06, 2026 -

Dick Smith Ford of Columbia responded

There is no higher compliment than a returning customer! Thank you for your continued trust in us. We’re thrilled Giovanni provided a great experience and that your service was handled promptly. Safe driving, and we'll see you next time! Mandylee Peake -Customer Experience Manager

May 06, 2026

We have bought multiple cars from Dick Smith and we had a great experience with Giovanni. Service was handled in a timely manner and communication was spot on. More

by GABRIELLE.DECOSTE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
May 06, 2026 -

Dick Smith Ford of Columbia responded

There is no higher compliment than a returning customer! Thank you for your continued trust in us. We’re thrilled Giovanni provided a great experience and that your service was handled promptly. Safe driving, and we'll see you next time! Mandylee Peake -Customer Experience Manager

May 06, 2026

Clean and comfortable. Staff are nice The waiting area is well maintained with coffee. I do wish there were other complementary drink choices for those who do not drink cof More

by Mercedes Mom
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
May 06, 2026

Clean and comfortable. Staff are nice The waiting area is well maintained with coffee. I do wish there were other complementary drink choices for those who do not drink cof More

by Mercedes Mom
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
May 06, 2026 -

Dick Smith Ford of Columbia responded

It’s great to know you felt well-taken care of while waiting! We aim for a 'clean and comfortable' environment, and your feedback helps us make it even better. I’ve noted your request for more complementary drink choices so we can better serve our non-coffee-drinking guests in the future. Thanks for choosing us! Mandylee Peake -Customer Experience Manager

May 05, 2026

I always go there they now more about my Mz Velvet then I do and take care of her real good More

by 123LUCY44
Recommend Dealer
Yes
Employees Worked With
I think his name was Tyler
Report | Print
May 05, 2026

I always go there they now more about my Mz Velvet then I do and take care of her real good More

by 123LUCY44
Recommend Dealer
Yes
Employees Worked With
I think his name was Tyler
Report | Print
May 06, 2026 -

Dick Smith Ford of Columbia responded

We love seeing you and 'Mz Velvet' at the shop! Thank you for trusting us to take such good care of her over the years. Our team takes a lot of pride in knowing the ins and outs of our customers' vehicles, and it’s always a pleasure to ensure she's running perfectly for you, and Yes his name was Tyler ... we really appreciate your business. See you next time ! Mandylee Peake -Customer Experience Manager

May 05, 2026

Service was very fast. Mathew Davenport was my service advisor and let me know everything that was going on with my vehicle. Very satisfied with the service done to my vehi More

by DRAIL3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
May 06, 2026 -

Dick Smith Ford of Columbia responded

We appreciate the five-star feedback! It’s great to know Matthew provided the fast and communicative service we strive for. Thank you for trusting us with your vehicle maintenance—we’re happy to hear you’re completely satisfied! Mandylee Peake -Customer Experience Manager

1
2
3
4
...
131