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Dick Smith Ford of Columbia
Columbia, SC
256 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 256 reviews
April 25, 2025
Great job by the service writer Giovanni, he was very professional and reliable. Thanks for a great service professional and reliable. Thanks for a great service More
by MANIE2010
Verified CustomerEmployees Worked With
April 24, 2025
Mark Hayward was friendly and quick to help when I was at the Columbia Ford dealership today. He could have been nicer. Relaxed, easygoing and happy to provide answers to all my questions. Thanks, Mark! the Columbia Ford dealership today. He could have been nicer. Relaxed, easygoing and happy to provide answers to all my questions. Thanks, Mark! More
by MelissaStone.A2Z
Employees Worked With
April 24, 2025
My newly purchased used truck had an issue. They got me a loaner, and worked hard to completely resolve everything. Exemplary service. Trevor Ellis in sales and Giovani Bencini in service were They got me a loaner, and worked hard to completely resolve everything. Exemplary service. Trevor Ellis in sales and Giovani Bencini in service were excellent. More
by KNIELSON0
April 23, 2025
My vehicle serviced seemed rushed and incomplete. I don’t believe my tires were NOT really rotated due to the fact that I had one of my tires pressure lower than the others and the position never cha I don’t believe my tires were NOT really rotated due to the fact that I had one of my tires pressure lower than the others and the position never changed on the display after the rotation, no hand marks from the brake dust indicting that the wheels were not touched but I couldn’t prove it. The technician insisted that he rotated them so I left it alone but strongly believe he didn’t and my oil change percentage wasn’t reset. I did that myself down the highway. More
by ME22
Employees Worked With
April 23, 2025
Nick was nice and helpful. However, I expected that my F150 fluids would be topped off. So after I noticed, I had to drive out to an autoparts store to buy fluids and top eve However, I expected that my F150 fluids would be topped off. So after I noticed, I had to drive out to an autoparts store to buy fluids and top everything off. The coolant level was on minimum. At the oil change before this one, the serviceman ran my F150 through the washer at the dealership and topped off the fluids. That was nice and I appreciated that. Every time I’ve had the oil changed at a Ford dealership, they have asked me what type of oil I want to use. No one asked this time, so I really don’t know what type oil was put in, based on the invoice. More
by HARDISON.ANDY
Employees Worked With
Nick
April 23, 2025
The staff seem to be very friendly and knowledgeable and work together as a team. work together as a team. More
by BUBBACAGLE
