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Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
1,028 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 1,029 reviews

February 04, 2026

Found exactly what I was looking for and made sure it was smooth and seamless transaction. Awesome service More

by CLARKECLAUDETTE46
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ibekwe
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Feb 04, 2026 -

Dick Smith Ford of Columbia responded

"Thank you so much for the kind words! We’re thrilled to hear we could help you find exactly what you were looking for. 'Smooth and seamless' is our favorite way to operate. We’ll be here whenever you’re ready for the next one!" - Mandylee Peake Customer Experience Manager

February 03, 2026

Great communication, worked with me well; and fixed the issue at hand. 10/10. They were also very nice and respectful. Thanks Giovanni! More

by Gillian Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 03, 2026 -

Dick Smith Ford of Columbia responded

"Thank you for the wonderful review! We believe that great service starts with great communication, and we’re thrilled to hear that Giovanni worked so well with you to resolve your issue. Being respectful and nice is just how we do business at Dick Smith Ford. We appreciate your trust and look forward to seeing you at your next visit!" Mandylee Peake Customer Experience Manager

February 01, 2026

It was fine. The person did what he said he was going to do It was good More

by TAWANA1217
Recommend Dealer
Yes
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Feb 03, 2026 -

Dick Smith Ford of Columbia responded

We love hearing that our digital process made your life easier! Providing a courteous experience while respecting your time with efficient phone and email options is a top priority for us. Thank you for the high praise and for trusting us with your vehicle!" -Mandylee Peake Customer Experience Manager

February 01, 2026

All info was by phone Pay. . Email billing Write up.. check Work done A gr8 and courteous experience More

by TRANQUILLIONCARE
Recommend Dealer
Yes
Employees Worked With
Tommie And 3 drivers
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Feb 03, 2026 -

Dick Smith Ford of Columbia responded

We love hearing that our digital process made your life easier! Providing a courteous experience while respecting your time with efficient phone and email options is a top priority for us. Thank you for the high praise and for trusting us with your vehicle!" Mandylee Peake Customer Experience Manager

February 01, 2026

It was ok The service was good. It didn't take them to long to finish the service More

by TAWANA1217
Recommend Dealer
Yes
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Feb 03, 2026 -

Dick Smith Ford of Columbia responded

"At Dick Smith Ford, we believe in 'work smarter, not harder.' We’re so glad our digital billing and phone-pay options helped you save time and stay on track with your day. Thank you for the high praise—we’ll keep looking for ways to make your service visits even more convenient!" -Mandylee Peake Customer Experience Manager

January 31, 2026

The service manager Katie was professional and excellent - knowledgeable and helpful. Went the extra mile to get me all the info I needed. All issues well managed ! More

by JOHN@SCHMIDTCOPELAND.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie service
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Feb 03, 2026 -

Dick Smith Ford of Columbia responded

"Thank you for the wonderful feedback! We are so proud to have Katie leading our service team. Her professionalism and deep product knowledge are exactly what we strive for at Dick Smith Ford. It’s great to hear that she went the extra mile to ensure your issues were well managed and all your questions were answered. We’ll be sure to pass your kind words along to her!" -Mandylee Peake Customer Experience Manager

January 31, 2026

I am a long time Ford vehicle(s) driver. They are good folk at Dick Smith Ford. Glad they're offering customers on site service. This is a big deal. More

by RWELLS50
Recommend Dealer
Yes
Employees Worked With
Jesse Brown; Ainsley & Giovanni. All 3 were great, especially Jesse.
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Feb 03, 2026 -

Dick Smith Ford of Columbia responded

"Thank you for your loyalty to Ford and for the kind words! We launched our on-site service specifically to make life easier for our customers, so hearing that it’s making a difference for you is exactly what we like to hear. We appreciate your business and are happy to be your go-to team for all things Ford!" -Mandylee Peake Customer Experience Manager

January 31, 2026

Giovanni was fantastic! ! He took care of all my needs and expectations!!! He went above and beyond!!!! More

by SHANNON.W.FRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Feb 03, 2026 -

Dick Smith Ford of Columbia responded

"Thank you for the glowing review! Giovanni is a vital part of our team, and we love hearing that he provided such fantastic service. Our goal is always to exceed expectations, and it sounds like Giovanni did exactly that. We appreciate your business and look forward to seeing you again!" Mandylee Peake Customer Experience Manager

January 30, 2026

Mr. Tommy was extremely nice and helpful. They never once made me feel like a bother, and actually made me feel like an actual human and wanted customer, something I never got at the other dealership. And I More

by KASSI_DALE13
Recommend Dealer
Yes
Employees Worked With
Tommy and Daniel
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Jan 30, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for sharing your experience! We believe no customer should ever be told to 'just get used to' a problem with their vehicle. It’s incredibly rewarding to hear that Mr. Tommy and the team were able to provide the resolution you deserved after three years of frustration. We’re thrilled to have earned your loyalty and look forward to taking care of you and your car for years to come!" -Mandylee Peake Customer Experience Manager

January 30, 2026

The service department (Tyler) got me scheduled right away and the vehicle was ready when promised. I highly recommend Dick Smith Ford for service. More

by jrholmst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service
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Jan 30, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the high recommendation! We know your time is valuable, so we’re thrilled to hear that Tyler was able to get you scheduled quickly and have your vehicle ready exactly when promised. Providing efficient, reliable service is what we strive for at Dick Smith Ford. We appreciate your business and look forward to seeing you at your next visit!" -Mandylee Peake Customer Experience Manager

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