Dick Smith Ford of Columbia - Service Center

Tyler was very helpful throughout the entire process, very customer oriented and made sure our needs were taken care of in a timely manner. very customer oriented and made sure our needs were taken care of in a timely manner. More

Professional, polite, and engaged customer service staff. Provided progress reports and service options that met service needs quickly and efficiently. Provided progress reports and service options that met service needs quickly and efficiently. More

The service manager was very helpful and provided exemplary service. I was kept informed on the progress of the repairs, updated on additional issues found during the course of repair and he did ever exemplary service. I was kept informed on the progress of the repairs, updated on additional issues found during the course of repair and he did everything he could to make the experience good. The service area was very clean and everyone was dressed professionally. I trust the expertise and direct customer service provided. Dick Smith Ford is my dealership of choice now for repairs and future purchases. More

I appreciate the courteousness and the speed in which my service was handled. I am new to the state and consistently blown away by the kindness show in South Carolina. The waiting area was fantastic and the service was handled. I am new to the state and consistently blown away by the kindness show in South Carolina. The waiting area was fantastic and there was even a small conference area for me to enjoy and wait until my fantastic service agent came to get me. 10 out of 10 guys thank you so much. More

I spoke with Seth in service to have my wife’s 2017 F150 diagnosed for inop windows and was given an estimate within a reasonable timeframe. Seth explained the issues and kept me informed on the progress. A diagnosed for inop windows and was given an estimate within a reasonable timeframe. Seth explained the issues and kept me informed on the progress. After everything was repaired and confirmed operation, Seth contacted me to arrange pick up. I appreciate the communication throughout this process. I will recommend Seth to all our Ford friends and family. Thank you, Seth! More

India, was great. The service was fast too. All around great work from all involved. The service was fast too. All around great work from all involved. More

Kept me up-to-date with what was going on. Fixed my problem. They are convenient, and helpful. Fixed my problem. They are convenient, and helpful. More

Mr. Turner has the perfect amount of people/social skills to excel in his job. He called back when he said he would and his team completed the work 2 days faster than the estimated timeframe I was originally to excel in his job. He called back when he said he would and his team completed the work 2 days faster than the estimated timeframe I was originally told. All around Mr. Turner and the service team was outstanding. More

I have always supported Dick Smith Ford, even when it was Pullman Ford. I have purchased three cars from Ford and working on my four car. Great customer service. Mr. Raph Poe sold me all four of my cars. Pullman Ford. I have purchased three cars from Ford and working on my four car. Great customer service. Mr. Raph Poe sold me all four of my cars. More

Great Service Guy,on time and completed job in timely manner,and neat worker too manner,and neat worker too More