Dick Smith Ford of Columbia - Service Center

Service Oil change, checks and service, and recall work, all completed quickly and professionally. Service Rep communicated everything before and after servic Oil change, checks and service, and recall work, all completed quickly and professionally. Service Rep communicated everything before and after service, and answered all questions. Multiple negative experiences at another Ford service center lead me to Dick Smith Ford. For this reason I purchased a new F-150 4x4 Platinum from Dick Smith Ford and will allow only them to perform maintenance. More

Awesome Harry in service was awesome! Took care of all the needs my vehicle required. Also, Emmanuel, my sales rep was ready willing to assist if needed. I Harry in service was awesome! Took care of all the needs my vehicle required. Also, Emmanuel, my sales rep was ready willing to assist if needed. I have the perfect team!! More

Service Center This is a great service center. Harry was very accommodating. The waiting area is very comfortable. Our salesman, Dick Truett greeted us as we entered This is a great service center. Harry was very accommodating. The waiting area is very comfortable. Our salesman, Dick Truett greeted us as we entered the dealership and inquired how he could help us. More

Didn't fix problem Lost my car for an entire day and they didn't even fix the problem. At least they are robot emailing me every day asking for a review. So here it is Lost my car for an entire day and they didn't even fix the problem. At least they are robot emailing me every day asking for a review. So here it is. More

Re Mr. Whetstone Mr. Whetstone is a very good service manager. He is knowledgeable and has great customer relation skills. He answers questions in a professional man Mr. Whetstone is a very good service manager. He is knowledgeable and has great customer relation skills. He answers questions in a professional manner and knows the details about my Edge. Always good to see him. More

ROUTINE SERVICE Took my Ford Fiesta in for routine service. I was treated cordially by staff at each interaction. Did not have to wait long. Waiting area very clean Took my Ford Fiesta in for routine service. I was treated cordially by staff at each interaction. Did not have to wait long. Waiting area very clean and comfortable. Would recommend this dealership to anyone looking for a Ford to purchase or for servicing. More

Good service I take my Ford Escape into Dick Smith Ford for service which was done in a timely manner and they even washed the car. Will return for the next servi I take my Ford Escape into Dick Smith Ford for service which was done in a timely manner and they even washed the car. Will return for the next service. Recommend highly More

good dealership This dealership is so convenient to my home. More importantly they listen to what you are trying to explain your concerns. They are also Good at te This dealership is so convenient to my home. More importantly they listen to what you are trying to explain your concerns. They are also Good at telling you when the best time to bring in your car for service. More

Two excellent visits My daughter was here from Texas with her older Expedition when it began running rough. With expenses a major issue, Harry worked to find a reasonable My daughter was here from Texas with her older Expedition when it began running rough. With expenses a major issue, Harry worked to find a reasonable solution. It turned out that it was a very old battery and we sent her on her way with a new one. Problem solved and emergency avoided since the weather on her trip home was well below freezing. I went in a week later for maintenance on my Edge and once again Harry was extremely helpful. More