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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.5
185 Reviews

185 Reviews of Dick Smith Ford of Columbia - Service Center

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April 28, 2025

It was ok They were very professional and helpful Waiting room was welcoming and pleasant More

by KYSHA.SAMJ
Recommend Dealer
Yes
April 28, 2025

tried to get me to replace my wiper motor along with the multi function switch when both were perfectly fine . would have spent 1300 dollars for nothing . More

by ANDREWOBRIEN19702001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alphonzo Broughton
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

The dealership was roomy and clean, and the service department staff was confident and knowledgeable. They gave me an estimate as to how long the service would take and delivered on time. Thank you. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
April 27, 2025

I was very pleased with my agent India. She was very professional, polite and friendly spirit. More

by mrmrslgsims6463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India kozel
April 27, 2025

He's always prompt and customer friendly. His customer service is always great and he keeps me updated on everything going on with my vehicle. More

by REDDHEADSONGBIRD
Recommend Dealer
Yes
Employees Worked With
Giovanni
April 27, 2025

Great people, quick and easy service Friendly staff and everyone was welcoming Very nice and quick More

by kylescruggs75
Recommend Dealer
Yes
April 27, 2025

Had work done on 2010 Mustang. MR. Bencini explained everything to me, and kept me updated on progress. More

by Susanmiller1111
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
April 26, 2025

I see the effort of the dealership trying to meet customers need. Only suggestion i jave is bring back the water bottles More

by BRO.WILSON4
Recommend Dealer
Yes
Employees Worked With
Tyler i think
April 26, 2025

Great customer service and friendly staff. Would definitely recommend this dealership to my friends and family. More

by CASEYBARANOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Boozer
April 26, 2025

Giovanni and staff were very professional and knowledgeable of services rendered. I will be returning. More

by ystimmons1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni