Dick Smith Ford of Columbia - Service Center

Quick appointment with prompt professional assistance. I was notified of that my concern had been located and would be resolved in a timely fashion. Good job, this visit. I was notified of that my concern had been located and would be resolved in a timely fashion. Good job, this visit. More

I had to wait 2 and half hrs I was 2nd in line impissed ok ok More

Not the best but not the worse. It would not be my first pick for repairs. It would not be my first pick for repairs. More

The service is great and everyone is very nice! The only thing I don't like is the prices. I feel like for what I pay for an oil change and tire rotation, I should own a Mercedes or Porsche. The only thing I don't like is the prices. I feel like for what I pay for an oil change and tire rotation, I should own a Mercedes or Porsche. More

Service writer Tyler, was professional, thorough, and kept us well informed. Everything done in a timely manner. kept us well informed. Everything done in a timely manner. More

Pleasant and professional. Giovanni took care of the issue with my vehicle in a pleasant and professional manner. Giovanni took care of the issue with my vehicle in a pleasant and professional manner. More

Giovanni and the service team are phenomenal. Always courteous and helpful and operate with a sense of urgency. Extremely happy with the service I’ve received. Always courteous and helpful and operate with a sense of urgency. Extremely happy with the service I’ve received. More

This service experience was excellent, from the making of the appt to the picking up of my car. Everything was timely, thorough, and communication was excellent throughout. This is a vast improvement from my the appt to the picking up of my car. Everything was timely, thorough, and communication was excellent throughout. This is a vast improvement from my experiences here in the past which have not been good overall. It was a pleasure. Keep up the good work! More

Was able to squeeze me in very last minute for a battery change. Greatly appreciate it!! change. Greatly appreciate it!! More

Great and speedy service. My vehicle was done with a very little wait. Service advisor was also very helpful. My vehicle was done with a very little wait. Service advisor was also very helpful. More