Jeff Robinson

Dick Smith Ford of Columbia responded

We’re so happy you’re pleased with your experience! It’s wonderful to know that our sales and finance departments made the process easy for you, and that our service writers took great care of your needs. Thank you for choosing us, and we look forward to seeing you again! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We are thrilled to hear that you’ve had such a positive experience with both our Sales and Service teams. We truly view our customers as part of the family, and it means the world to us that you feel well taken care of. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We’re thrilled to hear that we could get you in ahead of schedule and that our team took great care of you. We value your time and look forward to seeing you again! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the wonderful feedback! We are thrilled to hear that our entire team—from the service desk and oil change crew to our finance department and receptionist—provided you with 'on point' service. We’re glad we could help you stay protected with an extended warranty and that we got you back on the road quickly. We appreciate your business! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We know your time is valuable, so we’ve worked hard to make the viewing and paperwork process as seamless as possible. We’re thrilled to hear you enjoyed the DocuSign experience. Congratulations on your new vehicle! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We are thrilled to hear that you love your new car and that our team could make the process easier for you. Happy driving, and please let us know if you need anything else! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We truly value the relationship we’ve built with you over the years. It was our absolute pleasure to track down the exact truck you were looking for—there’s nothing we love more than seeing a plan come together for our customers. We’ll be sure to share your feedback with the whole group! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for making the trip down from Charlotte to see us! We know there are plenty of options closer to home, so it means the world to us that you chose Dick Smith Ford. I’ll be sure to share your kind words with Matthew and the rest of the team, Enjoy the new ride, and welcome to the Dick Smith family! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We are thrilled to hear you had an excellent experience with us. Joe Mills and Jeff are both vital members of our team, and we’ll be sure to pass along your praise to them. We look forward to seeing you again down the road! Mandylee Peake -Customer Experience Manager

Dick Smith Ford of Columbia responded

We sincerely appreciate your feedback. Our team takes great pride in maintaining a friendly environment and ensuring that every customer’s needs are met with genuine care. I will be sure to share your compliments with the entire staff! -Mandylee Peake Customer Experience Manager