Dick Smith Ford of Columbia - Service Center

My car was picked up and diagnosed with seat belt issue. I requested that they be replace which happened. Communicate from Tyler was excellent with the issue and cost. Car was returned and I did not have to I requested that they be replace which happened. Communicate from Tyler was excellent with the issue and cost. Car was returned and I did not have to go into the shop. Excellent service More

Giovanni Bencini, Service Advisor, was super Great! Outstanding in helping mitigate my repairs as well as explaining them and why they were needed. He also helped to keep the cost down and helped with Outstanding in helping mitigate my repairs as well as explaining them and why they were needed. He also helped to keep the cost down and helped with applying to SUNBIT for a small car repair loan. A huge factor in remembering my service experience and a big influencer on any return repairs! I would definitely take a car for repair to Giovanni at DICK SMITH FORD! More

Service done on time and under the quoted price. Quoted price was actually reasonable so under quote was fantastic. Quoted price was actually reasonable so under quote was fantastic. More

Only dealership i have used since i came to south Carolina in 2015 excellent service most of the time Carolina in 2015 excellent service most of the time More

I appreciate that they kept me updated on the progress of my vehicle. I've been coming to Dick Smith for eight years and has always appreciated their care for my vehicle. my vehicle. I've been coming to Dick Smith for eight years and has always appreciated their care for my vehicle. More

Customer service representative helpful, waiting room clean. Recommendation on bill helpful for the future service. clean. Recommendation on bill helpful for the future service. More

My Service Rep Seth Baughman did an excellent job. It simply took the Service Dept 4 hrs to complete my Oil Change Service. Too Long for minor service. It simply took the Service Dept 4 hrs to complete my Oil Change Service. Too Long for minor service. More

Power train update was done 3 months ago by a different dealership while the rear defrosted wire was reattached and a new battery installed due to a dead cell. and apparently not submitted to FordPass. Ap dealership while the rear defrosted wire was reattached and a new battery installed due to a dead cell. and apparently not submitted to FordPass. Apologies to Marcus for making the trip for nothing. Enjoyed meeting him but he didn't need that to start his day. More

From the time I walked into the dealership I was greeted with friendly service. I was informed with what was going on with my vehicle. Great Service with friendly service. I was informed with what was going on with my vehicle. Great Service More

I had a great experience. Excellent service. They always go above and beyond. Thank you all Excellent service. They always go above and beyond. Thank you all More