Dick Smith Nissan of Columbia - Service Center

I had previously scheduled for Dick Smith Ford to remove my radio/cd player for me to personally ship it to be repaired to Richmond, VA. Dick Smith Ford did their part in removing and re-installing the radi my radio/cd player for me to personally ship it to be repaired to Richmond, VA. Dick Smith Ford did their part in removing and re-installing the radio without any problems. However, the company that repaired the radio/cd player failed to tell me that they had a bracket on the radio/cd player that needed to be removed before re-installing the unit. Joey Hingle had the person that re-installed the radio to talk with the technician in Richmond that repaired the unit and figured out the problem. This kept me from having to have the radio removed again and ship back to Richmond, VA to correct a minor problem that the repair company in Virginia created. Mr Hingle and the person that re-installed the radio were very kind in helping me resolved a potential problem. Thanks for the great help and having an excellent attitude! I always get great customer service when using Dick Smith Ford, and Pulliam Ford before that. More