Dick Smith Nissan of St. Andrews

Took my car in to have oil changed and a rotate and balance. My car was to be there at 8:30 a.m. I called at 11:30 to see what was going on I was told that my app. was at 10:00. Then im told it will be balance. My car was to be there at 8:30 a.m. I called at 11:30 to see what was going on I was told that my app. was at 10:00. Then im told it will be after lunch be for it will be ready to go. I get a call at 12:49 to pick it up. When my old man got in the car he looked at the sticker to see when the next change would be and it was the old sticker. So he was like did they do it. He checked the oil it was not clean and it was a quart low. Hmmmmm then he looked at the oil filter it was not new too. Now he went to see if they did the rotate and balance there is brake dust all over the weights. So do not think they did that. I had to pay $89.00 for them to have my car most of the day and do nothing and then had to pay for it. This just makes me so mad! More

I purchased a 2011 Nissan Altima. From the minute I walked in the door, I was impressed. Everyone was so friendly and Gregg Briggs was so nice, not pushy, let me make up my own mind, gave me many optio walked in the door, I was impressed. Everyone was so friendly and Gregg Briggs was so nice, not pushy, let me make up my own mind, gave me many options, then let me decide for myself. He was so patient as I changed colors, packages and etc so many times.He went out of his way with no hurrying at all. He just wanted me to be satisfied. I am so pleased with my car and I cannot thank Gregg enough. Bill McCartney also was the best as he gave me the best financing, explained everything to me , explained the extended warranty in detail, then let me decide.He too was in no hurry and let me take my time. I cannot say enough about these two gentlemen and for anyone looking for a car, I would reccomend, Dick Smith On Ferandina Rd.You have the best salesmen, Very professional. More

This is the 4th car I have purchased from ya'll,and it all boils down to how I was treated when I stepped foot through the door.I was greated with kindness,and understanding of my needs,and they were meet all boils down to how I was treated when I stepped foot through the door.I was greated with kindness,and understanding of my needs,and they were meet to the best of their ability from all that worked with me.Robby Way is the nicest and most honest man,and gives his all in trying to work it where your totally happy with the picking out your new car.Angel is the most patient,and caring sales person I have ever meet also, he makes you feel so comfortable,and goes out of his way to please you in any way he can making the time it takes to buy a car very pleasureable.Bill McCartney is another special part of the team that will make people continue to return to buy over,and over as I have ,because he works hard for the buyer to give them the payment they desire,and the rates they can afford at the best of his ability.He is the last link to a special team that will make this dealership prosper for many years to come. I thank these people from the bottom of my heart for helping me find a beautiful car I'll love for many years to come,but the best thing of all,is going to buy a new care,and not only getting a great deal,and the car of my dreams,but when I left I felt I was leaveing a part of my family behind thats what a good experence I have had each time I have walked through the front doors.I will definetly be back again........Thanks again,Shirley Bolin More

David listened, was very personable and professional, took a lot of time with us and was not pushy but continued to show us different options, even from what we initially asked and were interested in. We took a lot of time with us and was not pushy but continued to show us different options, even from what we initially asked and were interested in. We ended up buying a new car for a good price with extra options we would not normally have had. We were able to come together for the price we needed with the help of David and the general manager with our trade in and we were very pleased with the service and extra mile they went to make it happen at the end of a very long day and holiday weekend. Not one of the employees made us feel like they were rushing us to get out as I know they would have wanted to go home as it became close to or past the closing time and we had to meet with the financial guy also (who was very patient and personable and also did not rush us as he could have). David had to drive over to another dealership 20-25 minutes away to pick up the car for us as he had searched to find something to suit us that wasnt sitting right on the lot. When we came back the next week to finish with the clean up and going over everything re the car, David took his time with us and answered all of our questions and then some! We were almost not going to buy the car as we didnt have an immediate need and could take our time re shopping around but they continued to try to work with us and we came to a good meeting of the minds and we are very pleased. More