I recently had an oil change done here on my 2003 Ranger. My appt was at 11:30 on a Saturday and I was out of there by 12:30. I did some running around all afternoon and finally made it home around 5:30. I need to run somewhere about 5:50 and walked out to find a huge puddle of oil under my truck. Knowing that they closed at 6 I quickly made my way back down there. I called on my way and (after being hung up on once) was told to just hold onto my truck until Monday because they were closing in 8 minutes. That didn't work for me. When I arrived I got the usual we're doing everything we can to help you out, until the sales manager came to meet. He informed me that they had no way of getting me a loaner car, nor any way of helping me out. After a bit of heated exchange he told me to either take it home and "fill it with oil as needed until Monday" or leave it there and find a way home. When I told him I didn't have a way home he told me to call a taxi. It wasn't until I was finally able to get him to let me talk to his boss that I was able to get anywhere. In the end they pulled my truck in and found the drain plug loose, tightened it up, and had to put 2 quarts of oil back in it get it back to where it needed to be. This is the second experience with Witham Ford that has caused to nearly boil over. With receipt in hand to prove my oil change had happened just 5 ours prior, they basically told me to @#$% off in front of everyone. I will never have any service done there again, nor would I ever consider helping out the sales manager by purchasing a car there.