Diehl Ford Hyundai of Sharon

I had an inspection. I was on time. The inspection was done on time. I left. I was on time. The inspection was done on time. I left. More

Service representative was outstanding. Friendly, on time and great explanation of all of the work completed. Friendly, on time and great explanation of all of the work completed. More

I was told by Brandon finance person I was getting $1000 undercoating ony car. Had to be done in June. He would not return the messages I left for him. Finally got service scheduled for yesterday. When I undercoating ony car. Had to be done in June. He would not return the messages I left for him. Finally got service scheduled for yesterday. When I picked up my car it was $75 with no warranty. Donny explained it to me in the service department. That it is no longer available. Why would Brandon make me schedule in June for the 10 year warranty undercoating and it's not available? I would have waited until October to have this done. More

Was told my towhitch off 2019 would fit right on the new 2023 santa fe by sales lady . wrong 5 hr round trip to Canton Ohio $410 plus 4.5 hrs of mechanic time ,my gas and time I'll have a hich for my bass b 2023 santa fe by sales lady . wrong 5 hr round trip to Canton Ohio $410 plus 4.5 hrs of mechanic time ,my gas and time I'll have a hich for my bass boat. Sales never checked with service about the hitch . I informed them no hitch no sale . Then a old trick ( I was in sales 10 yes in my younger days its hard to pull one over on me) the sales lady tells me this morning she said it may fit that's a lie. Anyway I lose respect for a dealer real fast when it cost me money . I will never deal with Katie again . Teach her about sales and not being afraid to say let me check on that. More