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Diehl Ford of Beaver - Service Center

Beaver Falls, PA

4.3
156 Reviews

156 Reviews of Diehl Ford of Beaver - Service Center

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June 15, 2024

It was my first time getting service at this dealership, everyone was professional and explained what they did and recommended service that I may need in the future. I recommend this dealership to my friend More

by dlb2822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 14, 2024

Did not fix the problem and created a different problem and refused to correct it I will never go to this dealership again and would advise everyone not to use them More

by MBONNAR72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Spencer, Brian, Zach are amazing they made sure everything worked out in my favor. They took the extra time to care for my needs More

by ferrand420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
June 13, 2024

It was recommended for what we were looking for in a vehicle to consider a KIA. We did and are extremely happy with it. Hugh Harper was the salesperson who helped us through the process. More

by caroldusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Deihl Ford always delivers excellent customer service. Recently I brought in my second car for a state inspection and emissions. My service advisor Aaron did a great job of being there , keeping me infor More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Service Dept.
June 12, 2024

Very helpful took care of all of my needs that I addressed. Great team all around More

by richcampbell68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
June 10, 2024

Didn't listen to what we told them needed checked. Didn't run the correct diagnostic, they said they would do, and still charged Anna $158 and change. We will never go back to Deihl in Beaver Falls or More

by theidel72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic and Zack
May 24, 2024

Did not diagnose a check engine code correctly and charged me to replace a part and then the exact code came back on 5 minutes after I drove the car when I picked it up from the service dept after rep More

by Jenntira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic
May 22, 2024

Ordered a Bronco through this dealership and was very happy with the results. Would recommend them to anyone. More

by VMI Keydet
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Spencer Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terence Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Painful to deal with. Had to go to service manager twice. Never ordered parts when let to believe they did. More

by AC.LAUSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
1
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