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Diehl Ford of Massillon
Massillon, OH
184 Reviews
Diehl Ford of Massillon is a family owned and operated car dealership. We sell new Fords along with used cars, SUVS, trucks and vans. Diehl Ford of Massillon is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Latest Reviews
April 30, 2024
Very professional and friendly, Great customer service
care. I'm making Diehl Ford my go to dealership for all future services.
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by thorboy3
Verified Customer
Verified Customer
Employees Worked With
Service Dept
April 29, 2024
Excellent service done in a short amount of time.
Review of my future service needed. Coffee is bad.
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by ksmith6296
Verified Customer
Verified Customer
Employees Worked With
April 29, 2024
They are always very professional and friendly.
I've never had any issues with them at all.
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by robin39
Verified Customer
Verified Customer
Employees Worked With
Didn't work with sales staff
Dealership Inventory (140 Vehicles)
Amenities
- After Hours Drop-Off
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Pet Friendly
- Quick Lube
- Service Pickup and Delivery
- Shuttle Service
- Vending Machines
