Diehl Ford of Massillon

My Maverick’s battery died 3 times and it took 2 appointments to fix it. appointments to fix it. More

Eli is a great salesman’s, easy going no pressure and he helped us get the deal done. Highly recommended helped us get the deal done. Highly recommended More

I did not have any problems with this dealer ship. I will recommend this dealer ship. I will recommend this dealer ship. More

On this particular day, my dashboard sent a msg about a tire problem..I stopped by the tire/lube shop to have my tires checked, b/c I purchased one several days prior from there. I must say, the personnel tire problem..I stopped by the tire/lube shop to have my tires checked, b/c I purchased one several days prior from there. I must say, the personnel were very helpful as always. Keep employing workers Who Care. More

Staff was very pleasant! ! I was wondering where my salesman Joe Shiippley was wanted to talk to him ! I was wondering where my salesman Joe Shiippley was wanted to talk to him More

Folks in the service center were great! And that’s about where it ends. The old appearance of this dealership, dusty dirty cars on the lot, no coffee cups, and employee walking to restroom And that’s about where it ends. The old appearance of this dealership, dusty dirty cars on the lot, no coffee cups, and employee walking to restroom unzipping his fly BEFORE he went through the restroom door…well that did it for me. You wanted a review…there you have it. Corina, quit spending so much money in advertising and put it into your old rundown dealerships. Oh and the gentleman in the parts department that I asked if he could help with some cups for the coffee, looked at me like I was crazy. Said he would look for some. Never came to fruition. More

Great experience all around—everything went perfectly. Very nice place, very clean, staff is very friendly and attentive. Very nice place, very clean, staff is very friendly and attentive. More

Customer service has gone downhill, but prices have gone up. Also the price was increased by 20% from the time I got there to the time I left, when all I got was an oil change and tire rotation. I was a loy up. Also the price was increased by 20% from the time I got there to the time I left, when all I got was an oil change and tire rotation. I was a loyal customer of this place for 11 years, but I am not going back again. More

Mel Boone always takes great care of my Ford 150! He is a wonderful asset! He is a wonderful asset! More

I like it here but my car is still making a “clinking” sound when I was told the stabilizer link was the issue. sound when I was told the stabilizer link was the issue. More