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Diehl Honda of Massillon
Massillon, OH
1,033 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,033 reviews
May 10, 2025
The process of buying a new car from Diehl was a good experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car experience. Our salesman was informative and did not display any high pressure tactics. Of course, the sales manager attempted to add in extra car warranties. Overall, good experience. Our first service went without a hitch and they kept us informed. More
by c_wood1636
Verified CustomerEmployees Worked With
May 10, 2025
Excellent service and wonderful people. Service department checked on me several times to make sure I had everything I needed. Service department checked on me several times to make sure I had everything I needed. More
by Julie
May 08, 2025
Jessica was awesome! !!! She was very patient with us!! She’s an asset to y’all!! !!! She was very patient with us!! She’s an asset to y’all!! More
by heatherfryou
Employees Worked With
May 07, 2025
Everybody was very professional and extreme helpful. My salesman was not pushy and made me feel comfortable throughout my visit. I felt very comfortable purchasing a car. My salesman was not pushy and made me feel comfortable throughout my visit. I felt very comfortable purchasing a car. More
by scottlaut1976
Employees Worked With
May 07, 2025
The vehicle was in for a normal service. When I went to pick it up I asked if they checked it for any recalls. I was told no and when he looked, he found one. Now I have to schedule anoth When I went to pick it up I asked if they checked it for any recalls. I was told no and when he looked, he found one. Now I have to schedule another appointment. I feel this should be part of the service what a vehicle is brought in for service. More
by dmhaines12
Employees Worked With
Lance
May 07, 2025
I have been treated kindly when I come. Waiting area is clean. Everyone is helpful. Waiting area is clean. Everyone is helpful. More
by deedeecon
Employees Worked With
May 05, 2025
Tom was very helpful and I enjoyed working with him. The process was quick and painless. The process was quick and painless. More
by emseigley
Employees Worked With
May 04, 2025
The General Manager went above and beyond the norm to ensure I was satisfied with my purchase. The salesman and finance officers were great and a sales manager followed up with me after the sale to ensur ensure I was satisfied with my purchase. The salesman and finance officers were great and a sales manager followed up with me after the sale to ensure all was well. My experience with everyone at Diehl Honda was probably the best I've ever had at any car dealership. I've already told others and will continue to because I believe in word of mouth, and because I believe Diehl Honda will treat others I send their way as well as they treated me. More
by scott.helfrich.rsh
Employees Worked With
Kodiak Brogan
May 04, 2025
Jessica made the process so easy everyone was very kind and helpful great team there at Diehl in Massillon and helpful great team there at Diehl in Massillon More
by shellsethbrysen418
