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Diehl Honda of Massillon

Massillon, OH

4.8
1,064 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans. Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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3910 Lincoln Way E.

Massillon, OH

44646

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Showing 1,064 reviews

June 02, 2025

My recent service at Diehl was excellent. Lance did a wonderful job making sure I was in and out in no time. He explained everything that was done to my Honda CRV and was so very courteous. More

by cmasmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance in Service Dept.
June 01, 2025

Took much too long to finish the transaction. Jessica was working with another buyer and no one stepped in to help. More

by Pamela Phillips
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

We appreciate the time Diehl Honda took to help us with getting us in our new vehicle. More

by belknaplauren99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
3.0
This rating includes all reviews, with more weight given to recent reviews.
NaShawn Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

My Service rep was among the best i’ve come across here. I worked with Curt Hill and i’ve never had better service and explanation on my appointment. Thanks Curt, we need more guys like him in the industry. More

by gliddendrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Nice atmosphere and the people were very helpful. Will buy from again in the future More

by jefflarsen82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Baringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Service was great. Look forward to my next service. Everyone was courteous and my service time was fantastic. Great staff. More

by GKECK1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Answered my questions honestly and correctly. Final numbers were a little better than expected. Total amount financed and interest rate were lower than competitor’s quote. More

by dwharry2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Service is good - I trust that it was done well - however service rates vary greatly by dealership, and Diehl’s rates are quite high - also, rates for common service selections are not set, and vary with eve More

by cochran0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 29, 2025

Honest straight forward. They were able to complete the needed service all in the same day. More

by Duke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Very friendly and made process very easy. Their detail team is awful, bought a used odyssey and they were supposed to detail it. There is still a ton of dirt under the floor mats, under the c More

by BD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NaShawn Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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