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Diehl Honda of Massillon
Massillon, OH
1,024 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,024 reviews
Verified Customer
April 24, 2025
Since the change in ownership, I no longer feel as though I’m valued as a long time customer. Service prices seemed to almost double and when I asked I was talked down to. I’m valued as a long time customer. Service prices seemed to almost double and when I asked I was talked down to. More
by Zipadee52
Employees Worked With
Na
April 24, 2025
Easy to schedule an appointment and service was done right on time. Everyone was courteous and professional. Another fine experience at Diehl. right on time. Everyone was courteous and professional. Another fine experience at Diehl. More
by treddingjr
Employees Worked With
Everyone in service is great.
April 24, 2025
I honestly have never been treated so well at a car dealership before! Patrick was kind and patient and helped me to get exactly what I needed! dealership before! Patrick was kind and patient and helped me to get exactly what I needed! More
by hgroovin420
Employees Worked With
April 23, 2025
My salesman was great! The finance guy, Rodney royally screwed up & would not talk to me to remedy it! I’m very disappointed in him! The finance guy, Rodney royally screwed up & would not talk to me to remedy it! I’m very disappointed in him! More
by bamoulin4
April 23, 2025
I thought my payment was going to be $268. a month, but when I got my first bill it was $368., which really floored me! I don’t understand why Rodney couldn’t work with me on this, but no he d a month, but when I got my first bill it was $368., which really floored me! I don’t understand why Rodney couldn’t work with me on this, but no he doesn’t return my calls! More
by bamoulin4
April 20, 2025
Dave took good care of me, walked me thru the process and the pricing. Check out was easy. I appreciate their professionalism. the pricing. Check out was easy. I appreciate their professionalism. More
by judyk2day
Employees Worked With
April 19, 2025
While viewing my tech video (which are great), my tech said my best tires were already installed on the front so a tire rotation wouldn't be needed. I was still billed for the service and have not receive said my best tires were already installed on the front so a tire rotation wouldn't be needed. I was still billed for the service and have not received a credit back for the services. More
by cdillon84
Employees Worked With
lance
April 19, 2025
When reviewing my tech video, which are great, the tech stated my best tires were on the front already and a rotation wasn't needed. I was still charged for the service and I have not received a refund. stated my best tires were on the front already and a rotation wasn't needed. I was still charged for the service and I have not received a refund. More
by cdillon84
Employees Worked With
lance
