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Diehl Honda of Massillon
Massillon, OH
1,093 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,093 reviews
Verified Customer
November 30, 2024
I had a very good experience here, with great help in test driving, help getting financing and I have had them reach out to make sure everything is going well after my purchase. I would recommend this de test driving, help getting financing and I have had them reach out to make sure everything is going well after my purchase. I would recommend this dealership More
by aaron
Employees Worked With
Cody
November 30, 2024
Duane was so very helpful with the purchase of my leased vehicle! He and the other team members were efficient and helpful! vehicle! He and the other team members were efficient and helpful! More
by Penny
November 29, 2024
Curt was a very helpful and professional advisor when assisting me with an issue with my wife's 2013 Honda Crv. From the moment I pulled up to the service desk till the end of my experience he dealt with assisting me with an issue with my wife's 2013 Honda Crv. From the moment I pulled up to the service desk till the end of my experience he dealt with a scheduling issue and gave me insight into handling the problem at hand.I would consider him an asset to your dealership and a team member of great value...Thank you Curt for all your help and I will consider Diehl when choosing a service provider in the future! More
by yesman5257
Employees Worked With
November 28, 2024
I felt very comfortable purchasing a car from Diehl Honda. Duane was very knowledgeable, consistent with his communications, & wasn't pushy. He was very courteous and friendly. Now the finance perso Honda. Duane was very knowledgeable, consistent with his communications, & wasn't pushy. He was very courteous and friendly. Now the finance person, Jason, can be pushy & disrespectful at times. He doesn't like you to tell him "no". I understand he is trying to sell more products & wants me to return to Diehl Honda but, it is my money. He wouldn't stop me from purchasing another car from Honda though. More
by looneytuli
Employees Worked With
November 28, 2024
Brian has taken care of my Honda needs since my very 1st purchase! Trusted relationship & has great communication. Jessica made the paperwork easy and Dave was very informative during our test drive. Please purchase! Trusted relationship & has great communication. Jessica made the paperwork easy and Dave was very informative during our test drive. Please continue to be great and I will always return and recommend Diehl Honda to friends and family. Thanks again, Brian! More
by mtkandel
November 28, 2024
Very good customer service, the only bad remark is the last time I was in for service the technician measured the brake pads this time they didn't measured my brake pads. last time I was in for service the technician measured the brake pads this time they didn't measured my brake pads. More
by tt44720
Employees Worked With
Lindsay Ujcich
November 28, 2024
Buying my new HR-V from Diehl Honda and Brian Russ was a great experience. It was stress free and super easy. great experience. It was stress free and super easy. More
by disgruntledpostal
