Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Honda of Massillon
Massillon, OH
1,031 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,031 reviews
Verified Customer
October 11, 2024
Had a wonderful experience! Highly recommend! Purchasing a new vehicle was pleasant for a change! Highly recommend! Purchasing a new vehicle was pleasant for a change! More
by dacomber
October 10, 2024
Dave Sherman was friendly and helpful. I highly recommend Dave as a salesperson. I will be coming back. I highly recommend Dave as a salesperson. I will be coming back. More
by Pamela Rucker
Employees Worked With
October 10, 2024
NaShawn was the perfect salesperson! I dread going to buy a car because of the high pressure, but there was none of that with him!! He made me feel like he was truly a partner in helping I dread going to buy a car because of the high pressure, but there was none of that with him!! He made me feel like he was truly a partner in helping me get the perfect vehicle for me! I test drove a Passport and then I wanted to drive a Pilot for comparison. There was a different package Pilot in the front, but he went to the back lot to get me a Pilot that had the same package as the passport so I had a direct comparison. Bob came over and introduced himself while I was there, then he called me Monday morning to see how I liked my vehicle and about my experience, NaShawn called me a few hours later. I feel very taken care of with Diehl, I would definitely recommend NaShawn to my friends. More
by steph.romeo
October 10, 2024
I made an appointment to have a noise looked at in my car. The car is under warranty. When the tech addressed me he informed me that if it was not warranty related I would be charged 159.95. I was not to car. The car is under warranty. When the tech addressed me he informed me that if it was not warranty related I would be charged 159.95. I was not told this when I made the appointment. After becoming upset the manager did make it right, but the tech continued to ask me questions as if the noise was my fault. Had I been in an accident? Have I had the injectors worked on? WHAT ITS A BRAND NEW CAR!! It continued if it was an animal I would have to turn into my insurance. I was so stressed out by the end of this appointment! I have bought 2 brand new Hondas at this location. Not only will I not purchase another vehicle here I will never have another service done here. More
by amr9
Employees Worked With
Curt Hill
October 08, 2024
Very good service from him the whole time , definitely would want my friends goin to him would want my friends goin to him More
by dylanmarco33
Employees Worked With
October 08, 2024
Customer service at its finest! An overall great experience at Diehl Honda. Thank you to Cody and Bob, I love my new CR-V. I will definitely recommend. An overall great experience at Diehl Honda. Thank you to Cody and Bob, I love my new CR-V. I will definitely recommend. More
by ajkat33
