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Diehl Honda of Massillon
Massillon, OH
1,120 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,120 reviews
June 19, 2025
The finance guy was dishonest. He added a warranty and gap policy without disclosing the cost. ($5000 extra) I was not shown the entire document, just an IPad with signature blo He added a warranty and gap policy without disclosing the cost. ($5000 extra) I was not shown the entire document, just an IPad with signature block. I refused this coverage the next day, but now I'm told it will take up to 60 days to refund. I'm very disappointed in this dealership. More
by nonoraider1
Verified CustomerEmployees Worked With
June 19, 2025
Excellent service from phone call to pick up! Lance was great. Everything was done well and on time. Lance was great. Everything was done well and on time. More
by rfly
June 18, 2025
Love these guys. Been coming here for 6 years and this is my fourth vehicle with them. I recommend them to everybody I know that's looking to get a new vehicle. Been coming here for 6 years and this is my fourth vehicle with them. I recommend them to everybody I know that's looking to get a new vehicle. More
by ottfreyrr
Employees Worked With
June 18, 2025
Kodiak was great, he even came in on his evening he was off. He was very helpful. The night I first looked at the car, it was pouring down rain, he came out with an umbrella. off. He was very helpful. The night I first looked at the car, it was pouring down rain, he came out with an umbrella. More
by KathyMAudi
Employees Worked With
Kodiak
June 17, 2025
They were all wonderful and did everything possible to get me in my new car get me in my new car More
by educky24
June 16, 2025
I dropped my car off to get serviced after speaking with a representative on Friday about getting tires put on. I show up, drop my car off and leave. They call me and tell me they forgot to order the tires a representative on Friday about getting tires put on. I show up, drop my car off and leave. They call me and tell me they forgot to order the tires and wouldn’t budge on upgrading tires that were in stock. So I had to go back and pick my car and schedule the services elsewhere. Disappointing to say the least. More
by sethdunlap5
Employees Worked With
Didn’t work with sales. Worked with service.
