Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Honda of Massillon
Massillon, OH
1,329 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,329 reviews
February 10, 2025
After the ignition switch replaced, l went home and found out only one key worked in the ignition, Diehl mechanic had both keys in one key ring. Ty hat upset me after paying $537.78 to have both keys workin out only one key worked in the ignition, Diehl mechanic had both keys in one key ring. Ty hat upset me after paying $537.78 to have both keys working after the ignition switch was replaced. When l went back, l was told it could be the battery in the key fog and it would cost another 99.00 to have the key fog reprogrammed plus the battery. I left without asking the mechanic to do anything…. More
by gaventino
Verified CustomerEmployees Worked With
February 09, 2025
They serviced the recall quickly and capably. I arrived early, and instead of making me wait for the official opening time, they let me in and took care of me. Thanks! I arrived early, and instead of making me wait for the official opening time, they let me in and took care of me. Thanks! More
by allan.buxton
Employees Worked With
Lindsay Ujcich
February 07, 2025
Staff was very nice and friendly. Told me it would be about 1 1/2 and they were right on. Told me it would be about 1 1/2 and they were right on. More
by norma_hupp
Employees Worked With
February 07, 2025
Nashaun and Duane were very attentive and cared about my needs very very much. Thank you so much for great service needs very very much. Thank you so much for great service More
by andreawilde52
February 06, 2025
Everything was good. We like the car. Experience was good. The whole process went pretty smooth and pleasant. We like the car. Experience was good. The whole process went pretty smooth and pleasant. More
by krivokuca.milos
February 05, 2025
I was very pleasantly surprised w/ my experience at Diehl Honda. I did not expect a car dealership to be concerned about where or what kind of car i would be buying somewhere else if they could not work out Honda. I did not expect a car dealership to be concerned about where or what kind of car i would be buying somewhere else if they could not work out something I could afford. I will be back. More
by Jreardon153
February 04, 2025
Everyone was kind and took their time to make sure all of my questions were answered and my needs were met. my questions were answered and my needs were met. More
by glaster1965
