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Diehl Honda of Massillon
Massillon, OH
1,031 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,031 reviews
August 05, 2024
Paul came to my car last Friday. I went inside while checked all the would would be service. The car was serviced in a timely manner. Paid my bill and was on my way. I really appreci I went inside while checked all the would would be service. The car was serviced in a timely manner. Paid my bill and was on my way. I really appreciate the way his friendly service report is done! He appears to want the customer to be happy and satisfied! He’s doing a great job. More
by Sandi
Verified CustomerEmployees Worked With
Paul in service , and the lady in the finance dept. both know their jobs and customer service!
August 05, 2024
Oil change no problem as my vehicle is a 2024. . Everything went as expected for maintenance on a new car.. . Everything went as expected for maintenance on a new car.. More
by JHODINKA
August 03, 2024
Everything went smoothly and employees were super nice! Replaced my tail light quickly and had me on my way! Great dealership to deal with! Replaced my tail light quickly and had me on my way! Great dealership to deal with! More
by sky42500
August 03, 2024
Great service. Ease of making an appointment. On time as promised. Friendly receptionists in service area. Ease of making an appointment. On time as promised. Friendly receptionists in service area. More
by musicman.carlyon
Employees Worked With
August 02, 2024
Paul is a good guy! He is always on top of things love dealing with him! He is always on top of things love dealing with him! More
by mabri2017
Employees Worked With
August 02, 2024
Quick and polite service. I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many yea I appreciate seeing that both the sales and service sides are dependable, honest and treat their customers with respect. I look forward to many years of owning my new(er) Honda and even though it is a 45 minute drive to Massillon from where I live, I will gladly take my car to Diehl to get the service. More
by jason.runyon1
August 02, 2024
They have always taken good care of my cars, I never go anywhere else Paul Windemuth is the best! anywhere else Paul Windemuth is the best! More
by Lovecrv
August 02, 2024
I came to Honda after another car repair shop was unable to fix my car after several trips. Paul took excellent care of me understanding my car needs, making valuable recommendations on repairs, and empathi to fix my car after several trips. Paul took excellent care of me understanding my car needs, making valuable recommendations on repairs, and empathizing with me every step of the way. I also spent a few weeks coming back to Honda due to the need for ordering more parts and Paul went out of his way to make me feel welcomed each time. You gained a loyal customer due to Paul’s excellent customer service! Thank you and give that man a raise! More
by khouseh4
Employees Worked With
Paul Windemuth
