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Diehl Honda of Massillon
Massillon, OH
1,093 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,093 reviews
September 05, 2024
Excellent service with a very efficient staff. Friendly and courteous. Very satisfied with the service. Friendly and courteous. Very satisfied with the service. More
by nicholasteti
Verified CustomerEmployees Worked With
September 04, 2024
Patrick was great to work with and we’re very happy with our purchase! Thank you! our purchase! Thank you! More
by tlg2708
Employees Worked With
September 02, 2024
Approached immediately when I arrived. Service confirmed my name and reason for my appointment. Told how long it would take and was done quicker than expected Service confirmed my name and reason for my appointment. Told how long it would take and was done quicker than expected More
by enewlon1
Employees Worked With
Don’t remember her name
September 02, 2024
Everyone was very friendly and eager to help. Jessica was very knowledgeable and professional. Very good experience. Jessica was very knowledgeable and professional. Very good experience. More
by danstarnes40
August 27, 2024
Did not realize I needed an appointment for quick oil change. They worked me in because they were not busy. The only problem I had was a black grease hand print on my white hood and grease on my left rea change. They worked me in because they were not busy. The only problem I had was a black grease hand print on my white hood and grease on my left rear window. An easy fit when I got home, but someone should have caught it before the car left the bay, More
by sandydaveo
Employees Worked With
don't know her name
August 26, 2024
All the people I interacted with from initial call to schedule service though delivery of my car when service was completed were very personable and professional. I really like the app that enables track schedule service though delivery of my car when service was completed were very personable and professional. I really like the app that enables tracking of progress as service work is being performed. More
by hk73454
Employees Worked With
None
August 26, 2024
The woman that checked me in and went over the services was extremely friendly and personable. Nice waiting area. Only complaint is that prices keep going up and it’s getting out of my price range for a si was extremely friendly and personable. Nice waiting area. Only complaint is that prices keep going up and it’s getting out of my price range for a simple oil change. So I may need to look elsewhere. More
by jng818
Employees Worked With
Service dept, I’m not positive of her name.
August 26, 2024
The service was quick and the people were very friendly. They explained everything to me so that was helpful. They explained everything to me so that was helpful. More
by Schoolek
Employees Worked With
August 26, 2024
Good job, no problems, your new owner seems to be running things smoothly. I don't like surveys! Too many questions! things smoothly. I don't like surveys! Too many questions! More
by glennroark
Employees Worked With
