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Diehl Honda of Massillon
Massillon, OH
1,120 Reviews
Diehl Honda is a new and used car dealership located in Massillon, Ohio. We sell new Honda vehicles plus Certified preowned Hondas and used cars, used SUVs, used trucks and used vans.
Diehl Honda is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,120 reviews
June 01, 2025
Took much too long to finish the transaction. Jessica was working with another buyer and no one stepped in to help. Jessica was working with another buyer and no one stepped in to help. More
by Pamela Phillips
Verified CustomerEmployees Worked With
May 31, 2025
My Service rep was among the best i’ve come across here. I worked with Curt Hill and i’ve never had better service and explanation on my appointment. Thanks Curt, we need more guys like him in the industry. I worked with Curt Hill and i’ve never had better service and explanation on my appointment. Thanks Curt, we need more guys like him in the industry. More
by gliddendrew
Employees Worked With
May 31, 2025
Nice atmosphere and the people were very helpful. Will buy from again in the future Will buy from again in the future More
by jefflarsen82
Employees Worked With
May 30, 2025
Answered my questions honestly and correctly. Final numbers were a little better than expected. Total amount financed and interest rate were lower than competitor’s quote. Final numbers were a little better than expected. Total amount financed and interest rate were lower than competitor’s quote. More
by dwharry2
Employees Worked With
May 30, 2025
Service is good - I trust that it was done well - however service rates vary greatly by dealership, and Diehl’s rates are quite high - also, rates for common service selections are not set, and vary with eve service rates vary greatly by dealership, and Diehl’s rates are quite high - also, rates for common service selections are not set, and vary with every service visit … - why is that ?? … - finally, I am eligible for a discount on service with every visit I make, but wasn’t given one for my last visit, even though I asked for one ! - simply not right, and very disappointing … More
by cochran0201
Employees Worked With
N/A
May 29, 2025
Very friendly and made process very easy. Their detail team is awful, bought a used odyssey and they were supposed to detail it. There is still a ton of dirt under the floor mats, under the c Their detail team is awful, bought a used odyssey and they were supposed to detail it. There is still a ton of dirt under the floor mats, under the center console was food. There were rocks in the door. Looks like the only thing they did was wipe the dash off. More
by BD
Employees Worked With
May 27, 2025
We have bought multiple vehicles from Patrick and he always makes it a pleasant experience always makes it a pleasant experience More
by cclayton1554
Employees Worked With
May 26, 2025
My service appointment was exceptional, in particular My Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. Service Advisor Professional, Lance. It took less time than I anticipated and he was kind, courteous, and attentive. More
by Suzanne Birkbeck
Employees Worked With
Lance Cushman
