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Diehl Honda of Massillon - Service Center

Massillon, OH

4.8
170 Reviews

170 Reviews of Diehl Honda of Massillon - Service Center

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March 02, 2024

They were very prompt, courteous, and professional. They kept us well informed during the repairs. More

by noraweigand
Recommend Dealer
Yes
Employees Worked With
Paul in service was outstanding!
March 02, 2024

Loaner car! !! Fantastic that I didn't/t have to ask, plus it made me think about getting a new car. My next car, won't be for a while, but I'll be sure to l More

by susfu3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
March 01, 2024

The service advisor was polite and professional. My issue was resolved and I'm satisfied with the results. More

by caramayc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Blair
February 28, 2024

The service was very good. I had to pay $8.00 for a wiper refill, but the dealer installed it at no charge. I also got a free car wash coupon. More

by charlesnew3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

The dealership was courteous and addressed all of my questions and concerns when I had my vehicle in for service. More

by jnorris8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

The staff was super friendly and my service was completed quickly. Communication throughout the service was also excellent. More

by kellitroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Expectations were met. No surprises. Work completed ahead of schedule. No charge, as promised. Will return. More

by RKR4351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Express service was excellent. Due to my daughter's work schedule I was unable to schedule an appointment and tried the express service for an oil change and safety check. Glad I More

by mjpstitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2024

Does not give military discounts, very sad. Not sure why Waikem sold out but this is no improvement More

by cthayer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diehl
February 20, 2024

everything was great ! The service department was great. The time it took to service my vehicle was fantastic ! More

by lgehret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
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