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Diehl Honda of Massillon - Service Center

Massillon, OH

4.8
170 Reviews

170 Reviews of Diehl Honda of Massillon - Service Center

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May 20, 2024

I’ve never experienced anything with the dealership other than service and it’s been very good More

by Faeto4978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service department
May 18, 2024

Service department was concise and clear and made sure they answered any questions I had about anything! More

by jcollins2357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ross
May 18, 2024

I took my Crv for regular maintenance and they were courteous and prompt. They explained what they checked and the results. More

by redrose823323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

What's to say. . They rotated my tires and changed the tires...in a timely manner. I have all my car service done at Diehl. They must be doing something right--my 20 More

by cwojanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

From sales to service highly recommended Diehl Honda of Massillon. Great work and communication though out everything. More

by ntimberlake44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Von West
May 15, 2024

Excellent agent! Very knowledgeable and great at keeping customers informed! Service technician did a wonderful job! Highly recommend both employees! It was a great e More

by dengasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Gehring
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Excellent service staff! They are always quick and professional. Willing to help with any of your service needs More

by akselvom84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windemuth
May 15, 2024

Service department is always fair and informative, Paul is the best person to help me More

by joycetcreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 14, 2024

The staff was phenomenal! Kind, Caring as far as wait time, needs, and comfort. Very efficient as far as time to perform repairs & problems. More

by wb54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Windermuth
May 14, 2024

Great reception, honesty and quick service. Work process is updated throughout the phone and also I liked the texting to remind the appointment. More

by monshausa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Bongini