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Diehl Hyundai of Massillon
Massillon, OH
844 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 844 reviews
Verified Customer
May 25, 2025
Good service good salesman good everything thank you thank you thank you thank you thank you thank you thank you thank you thank you More
by TGOOBIE57
Employees Worked With
May 25, 2025
Robert was very nice and explained in detail all of our questions and also about the recalls on our car. Over-all it was a pleasant experience. questions and also about the recalls on our car. Over-all it was a pleasant experience. More
by Patty
Employees Worked With
Robert in the service department.
May 23, 2025
I am not pleased with the service department at Diehl because my check engine light was on, they charged me and did nothing to fix it. The light is still on. They charged me $200 to run the codes that I because my check engine light was on, they charged me and did nothing to fix it. The light is still on. They charged me $200 to run the codes that I already told them what it was from being done at a part store. Then wanted to charge me another $200 to clean something and finally then they would replace the injectors after that , But they couldn’t promise me that would fix the problem. They said it was bad gas. The car only has 65000 miles on it and it should be all covered in the 100000 mile drive train warranty. This is my 6th Hyundai I’ve owned and like them but now I am having doubts on the warranty coverage and standing behind it. More
by Roach111797
Employees Worked With
May 21, 2025
The most efficient, well organized operation from intake to the last step of payment for services. Safety mindedness of the vehicles they are working on. Knowledgeable. Staff friendly and everyone has a sm to the last step of payment for services. Safety mindedness of the vehicles they are working on. Knowledgeable. Staff friendly and everyone has a smile even though someone may not feel that great....it's contagious and brings a smile. Kindness, too! More
by PennyLane3
Employees Worked With
Lexie Reiman
May 20, 2025
Found that my new Hyundai Tucson had a rattle at highway speeds. The dealership got me in quickly when I called and fixed it right away (just a loose panel under the car). Robert was very nice, the fellows speeds. The dealership got me in quickly when I called and fixed it right away (just a loose panel under the car). Robert was very nice, the fellows who gave me rides to and from home were friendly and courteous> More
by SGCARLSON55
Employees Worked With
Robert, Tim
