Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Hyundai of Massillon
Massillon, OH
848 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 848 reviews
February 16, 2025
My sales man was good and had a good experience. Got the car I wanted. Got the car I wanted. More
by kathy44706
Verified CustomerEmployees Worked With
February 16, 2025
I am very happy with the service i got at diel. I would like to say thank you very much. I would like to say thank you very much. More
by ARCHIEnBROWN
Employees Worked With
February 15, 2025
Disappointed this visit to diehl hyundai. I talked to Hyundai directly for an oil consumption test. Which they said I was able to do. I went into dealership my service advisor I normally deal I talked to Hyundai directly for an oil consumption test. Which they said I was able to do. I went into dealership my service advisor I normally deal with was not there. A younger kid who was super nice helped me schedule it. No body told me or probably that nice guy that it needs to be approved. I was left with a wasted day and time. My car didn’t even get touched. I never even got a call back after asking more questions. I came picked up my car and no more was done. Totally different experience from the last time. Just because a Hyundai has over 100k on it doesn’t dismiss customer service. I also brought up my noise in my front end of car is still there after they got me on brakes stating that was the noise. Nobody looked at that either. Something needs to change someone should take ALL Hyundai owners seriously. Sad very sad when it’s a recall zero customer service. More
by VIKKI_VINES
Employees Worked With
Did not use sales I used service
February 12, 2025
Excellent customer service with greetings and performance with addressing my vehicle. Would highly recommend this dealership. Service was in a timely manner as well. with addressing my vehicle. Would highly recommend this dealership. Service was in a timely manner as well. More
by roeyoung1592
February 10, 2025
They were very courteous and speedy with my service, they explained everything so I knew exactly what was being done. explained everything so I knew exactly what was being done. More
by Caroteve
February 09, 2025
Everyone was kind and welcoming. I was in and out in a hour and had a nice place to wait I was in and out in a hour and had a nice place to wait More
by ajohnston8183
Employees Worked With
