Diehl Hyundai of Massillon

I had to wait 3 weeks for the engine to be I stalled but they did a good job. they did a good job. More

Rude. Deceitful. You wouldn’t let me rate a 0. Would never come again and will encourage anyone I know to do the same. Deceitful. You wouldn’t let me rate a 0. Would never come again and will encourage anyone I know to do the same. More

Very good service ! Robert was awesome ! He told me my car would be done in a hour .It was done less than a hour . Thanks ! Robert was awesome ! He told me my car would be done in a hour .It was done less than a hour . Thanks ! More

My fiancée and I recently purchased a Certified Pre-Owned Hyundai Santa Fe and leased a 2025 Hyundai Elantra from Diehl Hyundai of Massillon, and we couldn't be happier with the experience. From the momen Hyundai Santa Fe and leased a 2025 Hyundai Elantra from Diehl Hyundai of Massillon, and we couldn't be happier with the experience. From the moment we walked in, the team was welcoming, communicative, and truly committed to helping us find the right vehicles for our needs. Micko, our primary contact and salesperson, was absolutely exceptional. He was patient, attentive, and genuinely cared about making sure we felt confident and informed every step of the way. He also didn't treat us like "a sale," and he took his time getting to know us, our needs, and our budget. THIS meant a lot to us and we never felt rushed or pressured—just supported. When the Santa Fe needed some updates before we could take it home, Chris (the manager) stepped in and went above and beyond to make sure everything was taken care of properly. He kept us in the loop, made sure the work was done right, and helped us feel at ease through the process. That level of care and accountability really stood out. Thanks to Micko, Chris, and the rest of the Diehl Hyundai team, we’re now driving two vehicles we love and feel great about. We’re grateful for their integrity, dedication, and kindness throughout the whole process. Highly recommend! More

They were kind to me & patient. They also allowed me to have my mechanic look at the car. They also allowed me to have my mechanic look at the car. More

Professional and trustworthy Finance was s breeze. No high pressure Highly recommend this dealership I highly recommend this dealership No high pressure Highly recommend this dealership I highly recommend this dealership More

Rob was very informative and kept us up to date on the work Very helpful work Very helpful More

Unfortunately the last 3 times I got my car serviced, each time they left either something off my car or left a part loose. The last time it was 2 lug nuts that fell off by leaving them loose. Totally un each time they left either something off my car or left a part loose. The last time it was 2 lug nuts that fell off by leaving them loose. Totally uncalled for. The other times, left oil engine cap off, and another time left all the lock caps off the protective shield which was dragging on the ground. Uncalled for. More

Fast and accommodating Had the part ordered, we're ready for us, and got the job done faster than expected for us, and got the job done faster than expected More

Matt Ramey was my Salesman. He was pleasant - not pushy and easy to work with. Everything went smooth and easy He was pleasant - not pushy and easy to work with. Everything went smooth and easy More