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Diehl Hyundai of Massillon
Massillon, OH
848 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 848 reviews
November 02, 2024
Very disappointed. The young man who actually sold me the car was very nice. And the woman who completed the paperwork was fine. In between not so much. They almost s The young man who actually sold me the car was very nice. And the woman who completed the paperwork was fine. In between not so much. They almost sold us a car that was leaking anti freeze. Then when the were swapping it out for a different car the issues continued. The replaced the brakes that needed done but kept the car 5 additional days with absolutely zero communication. We we purchased an extended warranty and we were told different thing's that were actually included. Called to talk to someone in customer service and never heard back. Will not recommend them. More
by sportsfan44646
Verified CustomerEmployees Worked With
Kyle was the salesman. He did fine
November 02, 2024
Staff is friendly. Easier to get appointments for service than in the past. Very busy dealership Easier to get appointments for service than in the past. Very busy dealership More
by ghutch84
October 31, 2024
2nd visit to dealership. Asked to have something removed but tech did not do it Service rep did it. Left dealership and returned only to find out protocols had changed. A Asked to have something removed but tech did not do it Service rep did it. Left dealership and returned only to find out protocols had changed. Age of car not able to alert me to problem up coming. Felt tech should know what cars are newer and which ones are older to today's technology. I am going to be looking for a car next year and having hard time deciding on this dealership. I had been customer of former dealership for 21 years. More
by dbishop2008
Employees Worked With
No sales person
October 30, 2024
Everyone is so nice there. Willing to help, respectful, and answers all questions that you may have. Like them there. Willing to help, respectful, and answers all questions that you may have. Like them there. More
by wfuden
Employees Worked With
Other Employees :
People in the service dept where I got my oil changed.
October 29, 2024
I received friendly, attentive service. It was easy to get an appointment and there was mo wait when I arrived. It was easy to get an appointment and there was mo wait when I arrived. More
by ryoung14
Employees Worked With
October 29, 2024
They are very thorough with their oil, filter, lube. I like the rating sheet they give you on what they checked. Very customer friendly. I like the rating sheet they give you on what they checked. Very customer friendly. More
by Liz Andrews
Employees Worked With
Did not work with any of these people.
October 28, 2024
Friendly people in the service department nice and easy making appointment service done right the first time making appointment service done right the first time More
by None23
Employees Worked With
