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Diehl Hyundai of Massillon
Massillon, OH
830 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 830 reviews
October 04, 2024
They get the job done on time as stated. Very accommodating in all areas. I would recommend them highly. Very accommodating in all areas. I would recommend them highly. More
by johnsonassoc
Verified Customer
October 04, 2024
My service coordinator Molly is excellent, she is amazing! But I had to wait 2.5 hours for an oil change in a hot waiting room that the AC wasn’t on in. I was told it would take 1.25 hours. amazing! But I had to wait 2.5 hours for an oil change in a hot waiting room that the AC wasn’t on in. I was told it would take 1.25 hours. More
by terradragomier
Employees Worked With
Molly
October 04, 2024
My car took over 3 weeks in the shop for an extensive repair. The service manager when above and beyond and offered a rental. This exceeded my expectations I assured my return to this dealership as he di repair. The service manager when above and beyond and offered a rental. This exceeded my expectations I assured my return to this dealership as he didn't have to do this great experience! More
by na13
Employees Worked With
Bill
October 03, 2024
We had the worst experience of purchasing a car we’ve ever had. This is our 13th car we’ve purchased, first time using Diehl Hyundai, and we will definitely never be back. Our sales representative was WO ever had. This is our 13th car we’ve purchased, first time using Diehl Hyundai, and we will definitely never be back. Our sales representative was WONDERFUL, but once it came to financing, it all went downhill. He lied to us about not being able to use our pre-approval and kept pushing we could just refinance once we got the first statement even though it cost us 1.91%, told us the wrong payment amount by about $20, chose a different loan term than we told him we had our pre-approval for, did not show us the price or information about the add-ons we purchased, and more. We tried to speak with someone else in management/finance who told us sorry, nothing we can do. This experience was miserable. More
by pbsr030313
Employees Worked With
Mindy
October 01, 2024
Pretty good customer service! Long waits but overall pretty good and the first oil change and tire rotation were free. Long waits but overall pretty good and the first oil change and tire rotation were free. More
by k.zollicoffer
Employees Worked With
