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Diehl Hyundai of Massillon
Massillon, OH
831 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 831 reviews
August 29, 2024
Really liked our salesman,Matt. We purchased when they were Waikem and received the same good service. We purchased when they were Waikem and received the same good service. More
by gpwise
Verified CustomerEmployees Worked With
August 29, 2024
I was very pleased with the knowledge and courtesy and how Crystal Jarred and Ryan actually CARED that I had the best vehicle for my situation. how Crystal Jarred and Ryan actually CARED that I had the best vehicle for my situation. More
by evehuki64
Employees Worked With
Crystal Poirier , Jared Ady and Ryan Goodall
August 28, 2024
I was told from my dealership which is mears nissan that the issue with my car would be covered by hyundai warranty. So i took my car in on a wednesday to dhiels hyundai and scheduled a diagnosis for the fr the issue with my car would be covered by hyundai warranty. So i took my car in on a wednesday to dhiels hyundai and scheduled a diagnosis for the friday two days later. I got a call on thursday morning saying that they cant do anything for me because they drove it and dont hear a certain sound that matches up with the description of my issue. Which i was very confused because they didnt even do the diagnosis. Im upset because i had to pay 85$ for a rental that i only drove home and back to the dealership in the am. And my problem wasnt fixed let alone even diagnosed. More
by Mat2512
Employees Worked With
Robert
August 27, 2024
Very informative and did everything in a timely matter and very friendly! Would go back every time my car needs anything! and very friendly! Would go back every time my car needs anything! More
by JERNLEN
Employees Worked With
August 27, 2024
I didn’t like that I had to come in a second time because car ended up being worse than before I first took it in but the situation was much better after second time. Still seems like there’s a little someth car ended up being worse than before I first took it in but the situation was much better after second time. Still seems like there’s a little something still happening when we turn into somewhere, but might be a recall thing. More
by aylampalmer
Employees Worked With
Robert
August 26, 2024
My salesperson, Avery was polite, professional and no pressure. We drove 4-5 vehicles. Answered all questions & when she offered any packages if I said no she dropped it. I have already gave a friend pressure. We drove 4-5 vehicles. Answered all questions & when she offered any packages if I said no she dropped it. I have already gave a friend Avery’s name to talk to. More
by kjw65
Employees Worked With
August 26, 2024
I think the price of replacement parts are a little high, compared to local parts supply stores. compared to local parts supply stores. More
by Dave
Employees Worked With
August 25, 2024
Kind staff helpful got me in and out quickly went over findings well done thanks findings well done thanks More
by speesjl
Employees Worked With
August 23, 2024
Very efficient and organized personnel. Remembered me from previous visit and asked about an issue I was experiencing. Remembered me from previous visit and asked about an issue I was experiencing. More
by sueandmel8
Employees Worked With
