Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Diehl Hyundai of Massillon
Massillon, OH
832 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 832 reviews
Verified Customer
March 02, 2024
Lee was awesome. He listened to what we wanted and worked with us to find the right vehicle. He listened to what we wanted and worked with us to find the right vehicle. More
by mrancil01
February 28, 2024
They sold me a xxxxty car an then I had to pay 2,000$ for a new engine an for some reason the manufacturer wouldn't pay the full price for a new engine a new engine an for some reason the manufacturer wouldn't pay the full price for a new engine More
by CASEYJOHNSON42060
Employees Worked With
Chris wright
February 28, 2024
My check engine light was on. I stopped at the dealership to see if it would hurt to drive my car. I said the light just came on and I didn't know what was wrong. He said he didn' I stopped at the dealership to see if it would hurt to drive my car. I said the light just came on and I didn't know what was wrong. He said he didn't either. So I wanted to make an appointment. He said it'd be later in the month bc they're so busy. I said I need my car it's the only one I have. He said I could drop it off on Tuesday morning at 830. I had a ride home so I dropped it off on Monday evening. He said it would have to be put on the diagnostic and I said you already told me that. On Tuesday or Wednesday he said he had to order the parts; he called me. I got a text when the parts were in and he called Thursday and said it was done. I paid for it and left More
by jill02539
Employees Worked With
I don't know what his name was
February 23, 2024
I was provided with several vehicles to try out and was not pressured at all. My sales girl was very knowledgeable and sweet not pressured at all. My sales girl was very knowledgeable and sweet More
by CMAVIN_2021
Employees Worked With
A young girl, Ciara, I think. She works in the Hyundai sales
February 22, 2024
Joe Capuano did a fantastic job. He was a class act on every front. The sales manager was helpful with the information I requested, but not very friendly or welcoming both times I He was a class act on every front. The sales manager was helpful with the information I requested, but not very friendly or welcoming both times I encountered him. I felt like a number to him. Also, the gal on the phone assured me that they would be willing to come down on price, which got me in the door. That was not the case. Sales manager said car was under market value, but that was not what the KBB said. Not a good look for the dealership, I told Joe. Finance manager did a great job, as did the man who taught me in detail, how the car works before I left. He was wonderful. I do feel we got an excellent product there. More
by saferbalance
