Diehl Hyundai of Massillon

I love my new Sonata 2.0T! Vaughn West was awesome! No pressure, lots of information to help us decide what we wanted. We test drive 2 different vehicles, even drove out Sonata Vaughn West was awesome! No pressure, lots of information to help us decide what we wanted. We test drive 2 different vehicles, even drove out Sonata twice! He sat with us to go through all the features. We would highly recommend Waikem Hyundai! More

Good service Everyone at the dealership was attentive and professional , Mr Grant made sure every question was answered and any concern we had was taken care of or Everyone at the dealership was attentive and professional , Mr Grant made sure every question was answered and any concern we had was taken care of or answered to our satisfaction. More

Great Experience Everyone was friendly and helpful. All of my questions were answered. The staff was professional and worked with me to get the perfect car. Will retur Everyone was friendly and helpful. All of my questions were answered. The staff was professional and worked with me to get the perfect car. Will return again! More

Purchase of 2017 Tucson My experience was the best car buying experience I have had. Vaughn was a very friendly and funny guy. We felt like he understood our wants and need My experience was the best car buying experience I have had. Vaughn was a very friendly and funny guy. We felt like he understood our wants and needs. He was able to get us what we wanted in the price range we wanted to spend. Without all the awful waiting and anxiety of haggling. He also went over my new car with me in detail. I felt well informed to find out my daughter who bought the same car from another dealership a few months before didn't know several of the functions. When it came to the financing Samantha was fast and friendly as we were on a time crunch. Don was around to congratulate us and thank us for our purchase. I really felt everyone especially Vaughn was just as happy to see us get the car we wanted as we were. He even checked to see how the car was and if I was happy the next day. Thanks again to Vaughn for making it happen!!! We will definitely be back in the future. I have already been trying to get my sister to come take a look at a new Tucson. She definitely be asking for Vaughn West to help her find her next new car!!! More

Honest & Helpful Staff This is my second purchase experience at Waikem Hyundai. Everyone from my salesperson to the service personnel have always been honest and made sure I This is my second purchase experience at Waikem Hyundai. Everyone from my salesperson to the service personnel have always been honest and made sure I had all the information I needed. They answered every question I had. I was always treated kindly and with respect. My salesperson, Stephen Cooper, made sure I got exactly what I wanted! Their body shop and service department are always pleasant and helpful, too. More

HAPPY CUSTOMER MY EXPERIENCE WAS GREAT MY SALESMAN WAS GREAT WILL ALWAYS RETURN TO WAIKEM FOR ALL MY VEHICLE NEEDS AND WILL RECOMMEND TO EVERYONE EVERYONE THE MY EXPERIENCE WAS GREAT MY SALESMAN WAS GREAT WILL ALWAYS RETURN TO WAIKEM FOR ALL MY VEHICLE NEEDS AND WILL RECOMMEND TO EVERYONE EVERYONE THERE IS GREAT TO DEAL WITH More

FOUR MUDGUARDS MISSING !!! OVERALL GREAT EXCEPT FOR FORE-MENTIONED COMMENT.SALESPERSON AND MANAGER EASY TO TALK TO WITH GOOD SENSE OF HUMOR. KNOWLEDAGEABLE OF THERE PRODUCT. EAS OVERALL GREAT EXCEPT FOR FORE-MENTIONED COMMENT.SALESPERSON AND MANAGER EASY TO TALK TO WITH GOOD SENSE OF HUMOR. KNOWLEDAGEABLE OF THERE PRODUCT. EASY TO FOLLOW WHEN EXPLAINED THE TECHNOLOGY. More

Great! Very professional, easy to work with, not pushy, and got me in the car in no time! Staff was trained, even owned the vehicle I was purchasing. Very im Very professional, easy to work with, not pushy, and got me in the car in no time! Staff was trained, even owned the vehicle I was purchasing. Very impressed with the overall dealership as well. Clean, inviting atmosphere. More

Dissatisfaction Was very happy until noticed rust the next day, contacted them, took it in and it seemed they were ok with fixing it. Then to find out they won't even Was very happy until noticed rust the next day, contacted them, took it in and it seemed they were ok with fixing it. Then to find out they won't even fix it after buying a 22,000 vehicle out the door. Cheap xxxxx for sure. Lesson learned. Go somewhere else next time! More

Sante Fe Excellent attention and information. Patient. Took plenty of time trying to make sure we were getting the vehicle we wanted at a price we could afford Excellent attention and information. Patient. Took plenty of time trying to make sure we were getting the vehicle we wanted at a price we could afford More