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Diehl Hyundai of Massillon
Massillon, OH
850 Reviews
Diehl Hyundai is a new and used car dealership located in Massillon, Ohio. We sell new Hyundai vehicles and used cars, used SUVs, used trucks and used vans.
Diehl Hyundai is located on the Diehl Auto Mile between Canton and Massillon on West Tuscarawas Street and Lincoln Way. We offer more than 1,000 new and preowned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 850 reviews
March 29, 2025
Friendly, great service. Liked the video inspection that was done on the vehicle then texted to my phone. Liked the video inspection that was done on the vehicle then texted to my phone. More
by Steven
Verified CustomerEmployees Worked With
March 21, 2025
I was there for three hours and forty five minutes for my appointment to change oil. They are very unorganized. My appointment was scheduled for 8, when they knew part of it was going to require contacting H appointment to change oil. They are very unorganized. My appointment was scheduled for 8, when they knew part of it was going to require contacting Hyundai of America, which doesn’t open until 9. I would have appreciated more communication and updates since I was there for such a long duration of time. More
by AllieKuykendall
Employees Worked With
Robert, service department
March 21, 2025
Love my new Hyundai TUCSON! Thank you for your help! Great place to get new vehicles! Thank you for your help! Great place to get new vehicles! More
by arohr23
Employees Worked With
March 21, 2025
Excellent service . I felt Rob & team did every they could to find and fix issues. Very friendly. Kept me informed . Had a brand new loaner car while mine was in shop. V I felt Rob & team did every they could to find and fix issues. Very friendly. Kept me informed . Had a brand new loaner car while mine was in shop. Very happy. More
by mahorrigan
Employees Worked With
Ron
March 15, 2025
I thought Waikim's was bad. You are tied with them! I had an appointment for an oil change and tire rotation on March 8th. I sat there for an hour and half! I had asked if the w You are tied with them! I had an appointment for an oil change and tire rotation on March 8th. I sat there for an hour and half! I had asked if the window washer fluid would be filled. They said everything will be topped off,WRONG! I was half way home when the low windshield fluid light came on. I went straight back to Hyundai. Robert put half of a gallon in. Then he said he only had to put about a 1/4 in. He lied right to my face. I was in the car but I could see everything. It was marked on my paper that it was checked. I wonder what else wasn't checked! More
by mbcgreece
Employees Worked With
I didn't deal with them
