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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
396 Reviews

396 Reviews of Diehl Hyundai of Massillon - Service Center

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May 28, 2025

He was very helpful in getting me the right tire and getting it fixed quickly. More

by srdavis0304
Recommend Dealer
Yes
Employees Worked With
Robert Butcher
May 27, 2025

Great customer service Will be coming here in future for sure Would recommend to anyone More

by msijeric8686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micko
May 26, 2025

Always willing to try to address my problem They make sure my transportation needs are accommodated More

by sbuxreg
Recommend Dealer
Yes
Employees Worked With
Rob bucher
May 25, 2025

Good service good salesman good everything thank you thank you thank you thank you thank you More

by TGOOBIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

Robert was very nice and explained in detail all of our questions and also about the recalls on our car. Over-all it was a pleasant experience. More

by Patty
Recommend Dealer
Yes
Employees Worked With
Robert in the service department.
May 23, 2025

I am not pleased with the service department at Diehl because my check engine light was on, they charged me and did nothing to fix it. The light is still on. They charged me $200 to run the codes that I More

by Roach111797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Pretty quick to fix. It should be nicer when all of the new construction is done. More

by jvasilliu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
May 22, 2025

Took my new car in for first oil change 2 weeks later no oil due to improper tightening had to have car towed in More

by fire1427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 21, 2025

The most efficient, well organized operation from intake to the last step of payment for services. Safety mindedness of the vehicles they are working on. Knowledgeable. Staff friendly and everyone has a sm More

by PennyLane3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie Reiman
May 20, 2025

Found that my new Hyundai Tucson had a rattle at highway speeds. The dealership got me in quickly when I called and fixed it right away (just a loose panel under the car). Robert was very nice, the fellows More

by SGCARLSON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Tim
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