Diehl Hyundai of Massillon - Service Center

He was very helpful in getting me the right tire and getting it fixed quickly. getting it fixed quickly. More

Great customer service Will be coming here in future for sure Would recommend to anyone for sure Would recommend to anyone More

Always willing to try to address my problem They make sure my transportation needs are accommodated sure my transportation needs are accommodated More

Good service good salesman good everything thank you thank you thank you thank you thank you thank you thank you thank you thank you More

Robert was very nice and explained in detail all of our questions and also about the recalls on our car. Over-all it was a pleasant experience. questions and also about the recalls on our car. Over-all it was a pleasant experience. More

I am not pleased with the service department at Diehl because my check engine light was on, they charged me and did nothing to fix it. The light is still on. They charged me $200 to run the codes that I because my check engine light was on, they charged me and did nothing to fix it. The light is still on. They charged me $200 to run the codes that I already told them what it was from being done at a part store. Then wanted to charge me another $200 to clean something and finally then they would replace the injectors after that , But they couldn’t promise me that would fix the problem. They said it was bad gas. The car only has 65000 miles on it and it should be all covered in the 100000 mile drive train warranty. This is my 6th Hyundai I’ve owned and like them but now I am having doubts on the warranty coverage and standing behind it. More

Pretty quick to fix. It should be nicer when all of the new construction is done. It should be nicer when all of the new construction is done. More

Took my new car in for first oil change 2 weeks later no oil due to improper tightening had to have car towed in oil due to improper tightening had to have car towed in More

The most efficient, well organized operation from intake to the last step of payment for services. Safety mindedness of the vehicles they are working on. Knowledgeable. Staff friendly and everyone has a sm to the last step of payment for services. Safety mindedness of the vehicles they are working on. Knowledgeable. Staff friendly and everyone has a smile even though someone may not feel that great....it's contagious and brings a smile. Kindness, too! More

Found that my new Hyundai Tucson had a rattle at highway speeds. The dealership got me in quickly when I called and fixed it right away (just a loose panel under the car). Robert was very nice, the fellows speeds. The dealership got me in quickly when I called and fixed it right away (just a loose panel under the car). Robert was very nice, the fellows who gave me rides to and from home were friendly and courteous> More