Diehl Hyundai of Massillon - Service Center
Massillon, OH
396 Reviews of Diehl Hyundai of Massillon - Service Center
Good service good salesman good everything thank you thank you thank you thank you thank you thank you thank you thank you thank you More
Robert was very nice and explained in detail all of our questions and also about the recalls on our car. Over-all it was a pleasant experience. questions and also about the recalls on our car. Over-all it was a pleasant experience. More
I am not pleased with the service department at Diehl because my check engine light was on, they charged me and did nothing to fix it. The light is still on. They charged me $200 to run the codes that I because my check engine light was on, they charged me and did nothing to fix it. The light is still on. They charged me $200 to run the codes that I already told them what it was from being done at a part store. Then wanted to charge me another $200 to clean something and finally then they would replace the injectors after that , But they couldn’t promise me that would fix the problem. They said it was bad gas. The car only has 65000 miles on it and it should be all covered in the 100000 mile drive train warranty. This is my 6th Hyundai I’ve owned and like them but now I am having doubts on the warranty coverage and standing behind it. More
The most efficient, well organized operation from intake to the last step of payment for services. Safety mindedness of the vehicles they are working on. Knowledgeable. Staff friendly and everyone has a sm to the last step of payment for services. Safety mindedness of the vehicles they are working on. Knowledgeable. Staff friendly and everyone has a smile even though someone may not feel that great....it's contagious and brings a smile. Kindness, too! More
Found that my new Hyundai Tucson had a rattle at highway speeds. The dealership got me in quickly when I called and fixed it right away (just a loose panel under the car). Robert was very nice, the fellows speeds. The dealership got me in quickly when I called and fixed it right away (just a loose panel under the car). Robert was very nice, the fellows who gave me rides to and from home were friendly and courteous> More