Diehl Hyundai of Massillon - Service Center

Very responsive. Parts were available Quickly in and out. Service advisor was very helpful and knowledgeable Parts were available Quickly in and out. Service advisor was very helpful and knowledgeable More

I scheduled appointment online about 2 weeks before but when I arrived the appointment person couldn’t find it. I’d been there before with a Kia but it didn’t seem to have me in system. Tech got everything when I arrived the appointment person couldn’t find it. I’d been there before with a Kia but it didn’t seem to have me in system. Tech got everything squared away and my oil change was completed in what I thought was normal amount of time. Good job. More

Was told it would take 30 - 46 minutes. I was there over 2 hours and was not very happy ans service guy did not act like it was a big deal I was there over 2 hours and was not very happy ans service guy did not act like it was a big deal More

The people are friendly and u can always get Anan appointment right away. They also explain things to u appointment right away. They also explain things to u More

Friendly, competent, on time , very happy with communication. Will use this dealership for all service on my Hyundai communication. Will use this dealership for all service on my Hyundai More

Very friendly service when I arrived . Was greeted and felt confident about the service that was being performed . Was greeted and felt confident about the service that was being performed . More

Do not follow through with services performed. Had to return twice to reset service ikon Had to return twice to reset service ikon More

Quick service in a timely manner. Took me in even though I was 20 minutes early. Took me in even though I was 20 minutes early. More

My service technician did very well in ensuring my service. I would have liked to know which tie rod on my paperwork I would have liked it to be on the paperwork I received after the check. service. I would have liked to know which tie rod on my paperwork I would have liked it to be on the paperwork I received after the check. More

Great service on my Tucson and good explanations on an issue I had. They were thorough and easy to deal with. issue I had. They were thorough and easy to deal with. More