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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
415 Reviews

415 Reviews of Diehl Hyundai of Massillon - Service Center

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June 25, 2025

There was oil leaking from my car after my recent oil change, and the service manager took multiple steps to make sure my problem was resolved, and I was satisfied More

by dedixon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Tomassetti
June 25, 2025

They have the utmost professionalism and the customer service is awesome! I would highly recommend! More

by lynettedovidio4806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
June 18, 2025

The were friendly and fast in they job, everything was perfect, I would recommend them More

by luisa.paloma13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I’m so sorry I came to this dealership. Be aware very aware of this place. It’s not Waikem More

by SteveL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert G
June 17, 2025

Auto was repaired okay but I have never had to pay a fee to have the work done on warranty work More

by woodwts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
June 13, 2025

Everyone i worked with was kind and knowlegable, and respected my time. I really appreciate the quality of service I received! More

by jwlanghoff
Recommend Dealer
Yes
Employees Worked With
Didn't interact with sales
June 13, 2025

Everyone i worked with was kind and knowlegable, and respected my time. I really appreciate the quality of service I received! More

by jwlanghoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't interact with sales
June 08, 2025

Our Elantra was in the service center in Dec. '24 and end of May '25 for screaming belt issue at start up. Issue still not resolved and we've spent more than $2000. Called case manager beginning More

by bekkahschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Gogerty
June 02, 2025

Fast and efficient Friendly and very respectful of my vehicle and my time Thank you More

by CAWAIKEM
Recommend Dealer
Yes
June 02, 2025

They were very friendly and got me in and out. I did ask them about tires because this is a brand new car, and they never even addressed it or gave me an update. More

by nmw9308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Giavasis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Cordeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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