Diehl Hyundai of Massillon - Service Center

I just wish they would have been up front with me about a leak. I was told I have to pay out of pocket for. I had not had the car but 2 days.. leak. I was told I have to pay out of pocket for. I had not had the car but 2 days.. More

Easy to schedule. Personable and friendly staff They are prompt with their service Thank you Personable and friendly staff They are prompt with their service Thank you More

I have always had excellent service at this dealership. Everyone is so helpful and polite. Everyone is so helpful and polite. More

The service representative was very courteous and knowledgeable about my vehicle and the work was done in a timely manner. knowledgeable about my vehicle and the work was done in a timely manner. More

Molly is an excellent woman. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. She never disappoints. I would never trade her for the world when coming to the dealership. She’s the best there is. More

Service team was very professional and obliging. My only complaint is the pricing I think it’s overpriced but then everything‘s overpriced these days. My only complaint is the pricing I think it’s overpriced but then everything‘s overpriced these days. More

Everyone friendly and informative and go the extra mile. Answer all questions in a way you can understand Answer all questions in a way you can understand More

Very informative, quick and helpful. The service tech explained everything and I was only there an hour. The service tech explained everything and I was only there an hour. More

Sold me Hyundai Tucson, knowing it had an engine defect. At 38,000 miles, engine seized while driving 70 on highway, very traumatic with vehicles trying not to hit me. My young daughter is still upset. To At 38,000 miles, engine seized while driving 70 on highway, very traumatic with vehicles trying not to hit me. My young daughter is still upset. Took 6 weeks to install new engine, due to 6 other vehicles in the sho,with the same problem. Asked Manager to give me a call, after a salesperson called me to ask how my car is doing. MY car is in the SHOP, Salesperson oblivious. Never received a call from the manager Still waiting on Hyundai to refund my $860 towing. I was ,92 miles from dealership. Diehl is the closest Hyundai dealer. I'll never buy a vehicle again from Waikem,,/Diehl More

Our Elantra recently needed repair work. When all was said and done the work was done to our satisfaction at a fair price. I will return to Diehl in the future. When all was said and done the work was done to our satisfaction at a fair price. I will return to Diehl in the future. More