Diehl Hyundai of Massillon - Service Center

I love how it feels like family when I go there. .they seem to really care .they seem to really care More

Diehl Hyundai has been very good to me so far! Service department has been good also Service department has been good also More

Very kind and was very professional. Said it would take a hour it on took 20 minutes Said it would take a hour it on took 20 minutes More

Rob was very knowledgeable and he helped me with my insurance progress he also was very patient with my insurance and helping me fill out the paperwork insurance progress he also was very patient with my insurance and helping me fill out the paperwork More

Staff and service technician was Friendly! Quick, not pushy, and Understand my needs for any recommendations. Quick, not pushy, and Understand my needs for any recommendations. More

Pleasant experience. Staff was courteous and kept me updated on the progress of my scheduled service. Staff was courteous and kept me updated on the progress of my scheduled service. More

The staff at Diehl Hyandai has always treated me very politely. They care in what the best service is needed for my car. The waiting room is clean and has machines I'd you want snacks. Diehl Hyandai ser politely. They care in what the best service is needed for my car. The waiting room is clean and has machines I'd you want snacks. Diehl Hyandai servce department is the best !! More

Fast, friendly service. They keep you informed along the way and don’t use high pressure tactics to push you into something you can’t afford. They keep you informed along the way and don’t use high pressure tactics to push you into something you can’t afford. More

First I got sold a certified pre owned with bad breaks and a broken heated seat then the guy that sold me the car wouldn’t return my calls or texts (Joe Capuano) then service eventually got my car and wha and a broken heated seat then the guy that sold me the car wouldn’t return my calls or texts (Joe Capuano) then service eventually got my car and what was supposed to be a next day fix took over a week with them telling me one thing then doing something completely differently. Multiple missed timelines. They did bring me a loaner car eventually which I appreciated however it was already after I had to call off a day of work. Once I got my car back (a week later) the breaks were super soft and almost went to the floor. Worst car buying experience I’ve ever had. Complete disaster. Incompetent staff through and through. 0 out of 10 I wouldn’t come back here if you gave me a car for free. More

Have always been knowledgeable and very nice. My service was done in a timely manner. My service was done in a timely manner. More