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Diehl Hyundai of Massillon - Service Center

Massillon, OH

4.4
399 Reviews

399 Reviews of Diehl Hyundai of Massillon - Service Center

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March 21, 2025

In and out in no time at all was great. Got fast service. Was great. More

by Bill Shacklett
Recommend Dealer
Yes
March 21, 2025

Excellent service . I felt Rob & team did every they could to find and fix issues. Very friendly. Kept me informed . Had a brand new loaner car while mine was in shop. V More

by mahorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
March 21, 2025

In and out in no time at all was great. Got fast service. Was great. More

by Bill Shacklett
Recommend Dealer
Yes
March 15, 2025

I thought Waikim's was bad. You are tied with them! I had an appointment for an oil change and tire rotation on March 8th. I sat there for an hour and half! I had asked if the w More

by mbcgreece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't deal with them
March 14, 2025

The service manager was horrible. Always the same with that guy. Pricing is never what he says and he never helps with warranty items. Nate did call which I appreciate afterwards t More

by iront52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Butcher
March 13, 2025

They understood my needs and took care of the required Maintenace issues. They were very friendly. More

by yoderwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vaughan West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gogerty
March 03, 2025

I’m very disappointed. I honestly feel I didn’t get a hole change as I came in to get. I checked my oil the next day and it was at the same level it was when I brought it More

by lorihardy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert and Gerald
March 03, 2025

I was able to get in next day for an oil change and code reset. More

by Brandibowman57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with these people
March 02, 2025

Very satisfied with service performed recently on my Hyundai Sonata. The service dept. Employees job well done@ More

by c.thewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
February 28, 2025

Very nice and pleasant to deal with. Very accommodating and made sure I was pleased. More

by taharden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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