Diehl Hyundai of Massillon - Service Center

They did a good job. Didn't take all that long. Will use them again for service Didn't take all that long. Will use them again for service More

Everyone was friendly and pleasant and handled my issue quickly. Speedy service is what i like quickly. Speedy service is what i like More

Great automotive experience. The service here treat you as family with beyond expectation. The purchase of the automobile made me a loyal customer I will definitely sharing with The service here treat you as family with beyond expectation. The purchase of the automobile made me a loyal customer I will definitely sharing with my family and friends to buy vehicles here. I will definitely purchase another vehicle here. Beyond words of great customer service. More

The person that helped me was friendly, and understanding and answered all my questions. As for the service, it was quick and didn’t take that long, and answered all my questions. As for the service, it was quick and didn’t take that long, More

Great customer service when we came to have car serviced. Quick and efficient service as well Quick and efficient service as well More

I am very happy with the service i got at diel. I would like to say thank you very much. I would like to say thank you very much. More

Disappointed this visit to diehl hyundai. I talked to Hyundai directly for an oil consumption test. Which they said I was able to do. I went into dealership my service advisor I normally deal I talked to Hyundai directly for an oil consumption test. Which they said I was able to do. I went into dealership my service advisor I normally deal with was not there. A younger kid who was super nice helped me schedule it. No body told me or probably that nice guy that it needs to be approved. I was left with a wasted day and time. My car didn’t even get touched. I never even got a call back after asking more questions. I came picked up my car and no more was done. Totally different experience from the last time. Just because a Hyundai has over 100k on it doesn’t dismiss customer service. I also brought up my noise in my front end of car is still there after they got me on brakes stating that was the noise. Nobody looked at that either. Something needs to change someone should take ALL Hyundai owners seriously. Sad very sad when it’s a recall zero customer service. More

Employees were pleasant and helpful. Service was performed quickly and competently. I will return for future service. Service was performed quickly and competently. I will return for future service. More

Quickly fixed my recall and detailed it amazingly. Would 10/10 recommend and will be going back again for another detail. Would 10/10 recommend and will be going back again for another detail. More

Excellent customer service with greetings and performance with addressing my vehicle. Would highly recommend this dealership. Service was in a timely manner as well. with addressing my vehicle. Would highly recommend this dealership. Service was in a timely manner as well. More